SALES ASSOCIATE- Infants/ Toddlers (Part-Time w/Benefits)
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · Jacksonville, FL · 1 mo ago
Business DevelopmentPart-time
Duties and Responsibilities
- CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, and the STAR card.
- STAR CARD - Provide premier customer service. - Cooperate and build positive, inclusive, and respectful relationships. - Take accountability for your own actions and outcomes.
- ORGANIZATION - Maintaining store appearance. - Ensure merchandise is properly checked in and accurately ticketed.
- SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customers on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learn product features, keep up with the latest trends, leverage company tools and technology to confidently provide product knowledge and specs. - Use a Point-of-Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards, and cash handling, including counting money and returning accurate amounts to customers. - Complete various forms of paperwork, reports, and reconciliation.
- INVENTORY - Be the keeper of merchandise. - Complete all inventory processes.
- DEPENDABILITY - Adherence to assigned work schedule. - Accurate and complete follow through on work assignments.
Qualifications
- PRODUCT KNOWLEDGE - Basic knowledge of products and merchandise.
- EXPERIENCE - Retail experience preferred but not required.
- COMMUNICATION SKILLS - Strong interpersonal and communication skills. - Read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. - Communicate effectively with customers, peers, and management. - Communicate on the telephone with proper etiquette.
- MATHEMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division.
- REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. - Work as part of a team and take initiative independent of direct supervision.
- PHYSICAL DEMANDS - Work environment involves constant moving, talking, hearing, reaching, grabbing, standing for at least two consecutive hours. - May occasionally involve stooping, kneeling, crouching, and climbing ladders. - Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. - Lifting at least 25 lbs. and up to 50 lbs. in some departments. - Work typically performed indoors but may be assigned outdoors depending upon location.
Skills
- Enthusiastic, - Friendly, - Energetic, - With a desire to provide outstanding service.
Work Hours
Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.
Qualifications
- No Experience Required.
- High School Graduate or Equivalent Preferred.
Pay and Schedule
Part-time (20 - 34.5 hours)
Benefits
- Medical & Dental Insurance.
- Life Insurance.
- Paid Annual & Sick Leave.
- Matching 401K Plan.
- Pension Plan.