Sales Associate (Part-Time)

About the role

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes.

Responsibilities

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of—and doing the right thing for—our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
• Complete weekly Cycle Counts.

Requirements

• A positive, “get stuff done”, attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• A desire to learn.

Qualifications

• High school diploma or equivalent.
• Experience in a customer-facing role preferred.
• Ability to communicate effectively both verbally and in writing.
• Strong interpersonal and problem-solving skills.
• Ability to work independently and as part of a team.

Skills

• Customer service skills.
• Product knowledge.
• Time management and organization skills.
• Problem-solving abilities.

Benefits

• Flexible and fun company culture.
• Competitive health care – PPO & HDHP medical plan options.
• Flexible Spending Accounts (FSA).
• 401(k) with match and Employee Stock Ownership Plans (ESOP).
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs).
• Employee discounts on all product.
• Deep partner retail discount.

Pay

Salary range: $40,000 - $60,000 annually.

Schedule

Full-time position, typically 40 hours per week.

Equal Employment Opportunity

Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer.