Sales Associate (FT/PT)
About the role
Pet Counselors are dedicated to matching the right pet with the right customer and meeting the needs of both. They provide top-notch customer service, educate customers on every pet’s basic needs, and the value of Petland pets (5-Step Sale, 4 Basic Needs, etc.). They also assist in maintaining a clean, organized, and safe store environment.
Responsibilities
- Provides top-notch customer service.
- Educates customers on every pet’s basic needs.
- Educates customers on the value of Petland pets (5-Step Sale, 4 Basic Needs, etc.) and the programs Petland offers customers to provide the best customer experience and peace of mind.
- Maintains excellent animal husbandry for the pets by performing opening, daily and closing procedures and assisting in maintaining a clean, organized and safe store environment.
- Affords assistance in Community Service projects in and out of the store as needed.
- Affords assistance to Animal Care Technicians with any additional animal care as needed.
- Performs other related duties as assigned by management.
Requirements
- Customer Service
- Teamwork
- Communication
- Motivation
- Professionalism
- Ethics
- Time Management
Skills
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
Benefits
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Pay
As of June 16, 2023, our commissioned Pet Counselors were averaging over $15/hr. Some of our highly committed, highly-driven Pet Counselors were making over $40/hr.
Schedule
Full-time, Part-time
Physical Demands and Work Environment
- Standing – continually required to stand
- Walking – continually required to walk
- Sitting – occasionally required to sit
- Travelling – occasionally required to travel
- Finger Dexterity – continually required to utilize hand and finger dexterity
- Climbing, balancing, bending, stooping, kneeling or crawling – frequently required
- Talking/Hearing – continually required to talk or hear
- Visual Acuity – continually utilized to operate equipment, read technical information, and/or use a keyboard
- Lifting/Pushing/Carrying – occasionally required to lift more than 50 lbs. at a time with frequent lifting, pushing, or carrying of up to 30 lbs.
EEO Statement
Petland is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, pregnancy, national origin, age, mental or physical disabilities, military or veteran status, sexual orientation, or gender identity status.