Sales Associate/Customer Service - Pump & Pantry

About the role

Your browser does not support the video tag. The Sales Associate is responsible for serving customers in a professional, quick and courteous manner, while complying with all food handling guidelines.

Responsibilities

• Serve customers in a professional, quick and courteous manner, while complying with all food handling guidelines.
• Greet customers in a friendly manner.
• Understand all functions of the POS system.
• Make change properly.
• Be proficient in opening and closing a shift, including completing all paperwork.
• Process all sales quickly and accurately.
• Ensure all items are properly stocked and priced correctly.
• Read and follow directions.
• Check in vendor delivery.
• Aid in ordering.
• Understand fuel inventory reports.
• Clean and sanitize equipment and perform simple maintenance.
• Keep store neat and clean, inside and outside.
• Recognize problems and report them to management.
• Project a positive attitude.
• Responsible for all aspects of food operations and handling/storage of product.
• Complies with all food handling guidelines to meet or exceed state/federal regulations.
• Ensure a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps.
• Ensure that all food products are stored properly, rotated and code dated with expiration dates.
• Ensure that all food products whether cooked or stored are held at proper temperatures.
• Responsible for temperature testing food to ensure proper food safety and quality control.
• Provide friendly and competent customer service.
• Report for work in a timely manner when scheduled with regular and consistent attendance.

Qualifications

• Retail or guest service experience preferred.
• Able to work the POS system efficiently.
• Able to read, write and perform math skills.
• Able to possess a positive, enthusiastic attitude.
• Able to be flexible with the ability to adapt to change when required.
• Able to demonstrate excellent communication skills.
• Able to be well groomed and properly attired.
• Able to work holidays, weekends, and any shift needed.
• Able to have reliable transportation and phone.
• Able to communicate in English.

Skills

• Proficiency in POS system.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Physical stamina to stand for long periods of time, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear.

Benefits

• Employee discounts on food and fuel.
• Vacation after six months.
• 401K and matching contributions.
• Health, dental and vision insurance.
• Short and long term disability insurance.
• Life insurance.
• A clearly defined path for growth.
• On-demand pay with PayActiv (access to earned but not yet paid wages).
• Many other benefits not listed here.

Pay

Salary range: $18.00 - $22.00 per hour, depending on experience.

Schedule

Variable schedule, including weekends and holidays, based on business needs.