Sales Associate/Customer Service - Pump & Pantry
About the role
Your browser does not support the video tag. The Sales Associate is responsible for serving customers in a professional, quick and courteous manner, while complying with all food handling guidelines.
Responsibilities
- Greet customers in a friendly manner.
- Understand all functions of the POS system.
- Make change properly.
- Be proficient in opening and closing a shift, including completing all paperwork.
- Process all sales quickly and accurately.
- Ensure all items are properly stocked and priced correctly.
- Read and follow directions.
- Check in vendor delivery.
- Aid in ordering.
- Understand fuel inventory reports.
- Clean and sanitize equipment and perform simple maintenance.
- Keep store neat and clean, inside and outside.
- Recognize problems and report them to management.
- Project a positive attitude.
- Responsible for all aspects of food operations and handling/storage of product.
- Complies with all food handling guidelines to meet or exceed state/federal regulations.
- Ensures a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps.
- Ensures that all food products are stored properly, rotated and code dated with expiration dates.
- Ensures that all food products whether cooked or stored are held at proper temperatures.
- Responsible for temperature testing food to ensure proper food safety and quality control.
- Provides friendly and competent customer service.
- Reports for work in a timely manner when scheduled with regular and consistent attendance.
Qualifications
- Retail or guest service experience preferred.
- Able to work the POS system efficiently.
- Able to read, write and perform math skills.
- Able to possess a positive, enthusiastic attitude.
- Able to be flexible with the ability to adapt to change when required.
- Able to demonstrate excellent communication skills.
- Able to be well groomed and properly attired.
- Able to work holidays, weekends, and any shift needed.
- Able to communicate in English.
Benefits
- Employee discounts on food and fuel.
- Vacation after six months.
- 401K and matching contributions.
- Health, dental and vision insurance.
- Short and long term disability insurance.
- Life insurance.
- On-demand pay with PayActiv (access to earned but not yet paid wages).
- Clearly defined path for growth.
Schedule
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
Physical Requirements
The physical demands described here are representative of those that must be met by the Sales Associate to successfully perform the essential functions of the job.