Sales Associate | Bilingual in Spanish
About the Role
Ria's mission is to be the most progressive and inclusive money transfer business in the world. We deliver highly reliable payment services to our customers, with over 400,000 locations across 165 countries. We proudly embrace a multicultural identity and embody the idea of being family, no matter where we are.
Responsibilities
- Interact with customers face-to-face to process all of Ria's products, including money transfers, money orders, and buying/selling foreign currency.
- Accurately verify or enter customer information into our systems.
- Assist customers courteously with inquiries such as questions about our services, service cancellations, or other Ria locations.
- Recognize and resolve problems, issues, or complaints during queries, or escalate them to the management team as needed.
- Stay up to date with Ria's products, services, and policies.
- Balance your cash register and prepare cash for bank deposit.
- Prepare daily transaction records.
- Perform other duties as assigned by colleagues and superiors.
Requirements
- Ability to speak English & Spanish.
- Flexibility to work various schedules, including weekends.
- Basic computer skills, with the ability to use MS Word and Excel.
- Cash handling experience is highly preferred.
- Strong customer service skills.
- A valid work permit is required.
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan with match
- Employee Stock Purchase Plan
- Paid Vacation / Sick Leave
- Hybrid Work Schedule
- Tuition Assistance
- Growth Opportunities
- Corporate gatherings, team bonding events, and much more!
Pay
The reasonable estimated pay for this role is $17.00 hourly. Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience.
Ria Money Transfer offers a competitive salary and benefits package. Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Check out our website to learn more about the company at: http://www.riamoneytransfer.com/