Sales Associate - Belmont (New York)

Vivienne Westwood is one of the most iconic British fashion brands, with a strong commitment to its people and the environment. We create high-quality products, promote awareness for a better world, and offer an excellent benefits package to support our employees.

Responsibilities

• Deliver exceptional customer service and create a luxury shopping experience.
• Build strong relationships with customers and develop product knowledge across all categories.
• Achieve individual and store sales targets.
• Process sales transactions accurately through the POS system.
• Assist with stock deliveries, replenishment, and transfers.
• Support visual merchandising standards and maintain a well-presented sales floor.
• Handle customer enquiries and resolve issues professionally, escalating where appropriate.
• Support inventory accuracy through regular stock checks and annual stock takes.
• Maintain store cleanliness and housekeeping standards.
• Act as a brand ambassador for Vivienne Westwood at all times.
• Follow company policies, procedures, and loss prevention guidelines.

Requirements

• Previous retail or customer service experience, preferably within fashion, luxury, or premium retail.
• Strong communication and interpersonal skills.
• Passion for fashion and the Vivienne Westwood brand.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Sales-driven with the ability to meet targets.
• Strong attention to detail and organisational skills.
• Basic computer literacy and experience using POS systems.
• Flexible and reliable team player.

Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role.

Benefits

• Commission/Bonus
• Uniform allowance
• Staff discounts
• Training
• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
• Cycle to work scheme
• Generous annual leave allowance
• Pension Scheme
• Opportunity to develop new skills and progress in your career
• Opportunity to work for a company that cares and believes in its people and the environment

Full-time basis at the Belmont Outlet (New York) store.