Sales Associate

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind experience for customers and employees alike. We're committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruiting, training & development, and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for, and confident.

Responsibilities

• Provide an amazing shopping experience that encourages positive customer connections and loyalty
• Perform register functions while using your sales, promotion, and product knowledge to drive add-on sales
• Work a flexible schedule inclusive of holidays, nights, and weekends
• Cover the sales floor and help ensure all visual standards are met
• Assist in the organization of the stockroom and provide a clean, consistent, and inviting store environment that inspires customers to shop

Requirements

• Previous sales or customer service experience a plus
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Be fashion-focused and stay on top of current trends

Physical Requirements

With or without reasonable accommodation:

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Able to reach for merchandise using ladders, step stool, merchandise retrieving pole, shoe pole, etc.

Benefits

• Associate discount of 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time (available where legally required)
• 401K with company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.