Sales Associate

About the role

The Tile Shop is a leading retailer of high-quality tile products, exclusive designs, and related home decor items. Our associates travel globally to source the latest styles and innovations in materials such as porcelain, glass, ceramic, travertine, and other natural stones. With over 140 stores, we offer customers a wide selection of products, expert staff, and exceptional customer service.

Responsibilities

• Proactively greet customers professionally
• Develop lasting customer relationships by treating customers with courtesy
• Conduct follow-up customer communication
• Sell tile and related products to exceed customer expectations
• Understand installation and use of all products to educate customers
• Understand and track established individual sales goals
• Track store orders and provide customers with product updates
• Present yourself in a professional manner at all times
• Other duties as assigned

Qualifications

• Strong work ethic with a drive to exceed expectations
• Excellent people person
• Work well in a fast-paced, commission sales environment
• Open to learning and growing independently and from feedback
• Work well under high pressure; ability to multitask
• Detail-oriented and highly organized
• Sense of design: various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English

Pay

Expected first-year earnings range from $45,000 to $75,000, paid via a draw plus commission payment structure.

Benefits

• Medical benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan with matching
• Employee discount