Sales Associate

About the role

The Brothers that just do Gutters is a full-service rain gutter and gutter guard franchise. We repair, install, and maintain Seamless Gutters, Gutter Guard, Specialty Gutters and many other services. The Brothers currently have locations in NY, NJ, VA, and PA. We are a performance-based company with clearly defined career paths laid out for each of our employees. We fully invest in our workers and believe it is important to listen to them and create a comfortable work environment.

Responsibilities

• Attends all estimates on time.
• Prices new opportunities within 48 hours of the onsite visit with prospect using The Brothers that just do Gutters production rates.
• Returns incoming phone calls in a professional manner, within 8 business hours of call.
• Provides product differentiation to customer throughout selling process (assists customer in understanding exactly what they are paying for and why it is a superior product.)
• Effectively sells the company’s services to the customer in a competitive atmosphere by understanding the customers’ needs and selling to satisfy those needs.
• Helps jobs stay “happy and under.” Visits every sold job at least once to maintain relationship with customers and crew.
• Maintains consistent follow-up procedures on all open bids. Get’s a “yes” or a “no” on all bids.
• Strives to target and market to the most profitable jobs.
• Prioritizes work and actions in order to achieve established sales goals.
• Maintains closing percentage of at least 40%.
• Develops a well thought out prospecting plan focusing on generating leads for the company.
• Participates in networking groups to establish business relationships and promote company.
• Maintains an organized workflow and process using company CRM.
• Sets and achieves goals for sales volumes, closing rates and gross profits.
• Maintains regular communication with the owners, staff and field personnel, working cooperatively to develop methods and systems that are most effective for growing the business.
• Maintains company reputation of integrity and professionalism by communicating with customers in a professional manner, being punctual for appointments, returning phone calls promptly, etc.
• Assures that all necessary information pertaining to jobs is communicated to crew leaders as necessary (i.e. job colors, job scopes, scheduling, billing, etc.)
• Maintains open communication with crew leader and painters, in order to remain knowledgeable of jobs and teams.
• Communicates with all employees in a positive and respectful manner.
• Demonstrates positive leadership through all actions with all employees.
• Attends all meetings on time.
• Works the necessary hours per week in order to perform all duties and responsibilities in a timely manner.
• Assists in the development and implementation of new systems, helping to maintain and increase the company’s profitability and organization as it changes and grows.
• Assists in problem solving and implementing solutions.
• Participates in planning company growth and development and supports company mission by following through on initiatives.

Requirements

• Must have previous sales experience.
• Deadline-focused and results driven.
• Strong people and communication skills.
• Interested in professional achievement and further development.
• Strong desire to play an active role within a dynamic, competitive team.
• Tech savvy.
• Positive attitude.