Sales Associate

About the role

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. With a foundation rooted in purpose, hospitality, and connection, TerraBella fosters communities where both residents and Team Members thrive. As part of one of the largest senior living organizations in America, TerraBella communities have earned Great Place to Work® certifications from 2022–2026. At TerraBella, culture, growth, and heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career. This position has strong advancement opportunities. Base + Commission!!! Discovery Senior Living earned Coveted Great Place to Work Certification for 2025-2026! At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. Embracing and encouraging change brings a never-ending supply of new energy to our business and our culture, translating to positive impacts on residents and team members. Discover Your Purpose! Our Culture & Values: TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Responsibilities

• Respond to inbound sales calls; gather full contact details and conduct initial discovery.
• Welcome and greet prospects; transition them smoothly to the Director of Sales.
• Enter and maintain accurate lead data in the Customer Relationship Management (CRM) system.
• Generate and distribute scheduled and ad hoc sales performance reports (weekly, monthly, quarterly).
• Inspect and maintain model apartments and tour areas to meet visual, audio, and scent standards.
• Execute outbound calls to engage leads, secure tours, and schedule follow-ups.
• Manage sales collateral inventory; order materials as needed via company portal.
• Coordinate and assist with the planning of sales and community events.
• Conduct tours during assigned times or when additional coverage is needed.
• Maintain the “UPs” log to ensure fair and timely distribution