SALES ASSOCIATE

About the role

The role is a luxury women's apparel Sales Associate located in Bloomingdale’s at South Coast Plaza. The compensation includes base pay and a generous commission component.

Responsibilities

• Consistently achieves or exceeds monthly sales and KPI goals
• Actively develops new clients by finding new ways to enhance and develop business
• Maintains client book (CRM) to standard and generates sales by appointments, consignment and daily correspondence and follow up with clients
• Effectively captures client data for connecting with clients and building relationships
• Demonstrates strong product knowledge and keeps updated on new St. John product, marketplace and fashion trends
• Upholds all brand values and relationship values
• Communicates and successfully promotes St. John promotional programs, marketing tools and events aimed at increasing business
• Completes outreach to connect with clients on a regular basis
• Follows through and accomplishes multiple projects and store priorities in a timely manner
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team
• Demonstrates proper etiquette when communicating (i.e. in-person, phone, e-mail, and written communication)
• Takes on appropriate partnerships with Shop Manager and partners as needed
• Maintains shop to Company standard and compliance standards
• Demonstrates high level of quality in work, attendance and appearance
• Participates in non-selling activities and loss prevention initiatives
• Attends all required shop meetings
• Maintains standards of shop cleanliness and organization
• Aids in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
• Aids in preparation, coordination and ensures complete and accurate physical inventory per Company guidelines
• Aids in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
• Aids in ensuring accuracy of Company in store promotions and merchandise markdowns
• Aids in maintaining efficient and accurate inventory control processes and back room operations to include stockroom organization and completing shipping/receiving
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Additional responsibilities assigned by supervisor related to your position/department
• Less than 20% travel may be required as necessary
• Ability to be flexible and willing to work extended hours when necessary
• Experience 2 - 5 years retail sales experience
• Luxury experience preferred
• Exemplary selling and clienteling skills
• Computer skills: Word, Excel, Microsoft Outlook and POS systems

Qualifications

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment. Majority of shift requires client interaction Ability to work varied hours: nights, days and weekends to support the business needs St. John reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities.