Sales Associate
About the role
Ring's End, Inc. is seeking a determined full-time Customer Service / Sales Associate in New Milford, CT to keep retail operations running smoothly. The position offers competitive pay and eligibility for great benefits.
About Ring's End Inc: We are a Connecticut-based lumber and building materials retailer serving Connecticut, South County, Rhode Island, and Westchester County, New York. We are a third-generation, family-run company with a rich history dating back to 1902. Guided by a tradition of service and a commitment to innovation, we are dedicated to becoming the premier resource in the building material industry for builders and remodelers, painting contractors, architects, and homeowners. Our growth and success are due to our team of professionals. We employ the best team in the industry, ensuring we maintain a diverse and evolving work environment that values cooperation and teamwork. We look for innovation and continuous improvement in everything we do.
Responsibilities
- Responsible for profitability and customer satisfaction in stores.
- Act as ambassador: interact and assist customers with a smile.
- Correspond with regular customer contacts and potential customers, promoting the sale of Ring's End products and services.
- Handle consumer dissatisfaction and specific customer complaints fairly and promptly.
- Schedule deliveries and follow up.
- Guide and advise clients on building material inquiries.
- Answer phones and emails.
- Keep inventory organized.
- Perform any other tasks to help customers and support store operations.
Qualifications
- Ability to be flexible and adaptable to changes.
- Exceptional customer service and problem-solving skills.
- Ability to work on point-of-sale software as well as various other vendor and quoting software.
- Firm grasp of basic mathematical functions.
Do you have a positive attitude that contributes to high company morale? Are you goal-oriented and self-motivated? Can you connect with customers and build strong relationships? Are you an effective communicator? Do you present yourself professionally