Sales Associate

ESSENTIAL JOB FUNCTIONS

• Greet and assist customers as they enter and leave the store, providing guidance and answering questions.
• Accurately process sales transactions, handling cash, credit/debit payments, gift cards, and MVCS Client Cards, and providing receipts or change as needed.
• Maintain a clean, organized, and welcoming sales floor.
• Welcome and assist donors with the donation process, answering questions and referring to Leads or Management when appropriate.
• Process, price, and display donations daily, ensuring all items are neatly arranged and adequately stocked.
• Research item values and create appealing merchandise displays as needed.
• Maintain clean and organized processing areas.
• Follow the Daily Assignment Log and complete assigned tasks.
• Enter donation and processing data into ThriftTrac system.
• Perform general cleaning duties, including shelves, counters, tables, and floors, as needed.
• Assist in maintaining a safe and clean environment for staff and customers inside and outside the store.
• Support donation pickups, deliveries, and special events as needed.
• Help create content for social media, showcasing the store and its activities.

QUALIFICATIONS

• Ability to lift and move heavy items (up to 40 lbs.) and stand for extended periods.
• Strong customer service skills, with the ability to remain composed and friendly under pressure.
• Excellent organizational skills and the ability to multi-task effectively.
• Basic technology proficiency (email, internet) and experience using retail software.
• Prior retail or public-facing experience is a plus.
• A positive, can-do attitude and a willingness to contribute to a fun, team-oriented work environment.