Sales Associate

About the role

A MacKenzie‑Childs Sales Associate is responsible for all sales activities and duties from greeting customers, offering assistance, and providing product information. The ideal candidate will deliver an exceptional customer experience in‑store, on the phone, and via email, while building customer relationships and ensuring the sales floor is well‑stocked and beautifully maintained.

Responsibilities

• Focus on driving sales and delivering exceptional customer service to clientele.
• Multi‑task while remaining attentive to customers.
• Generate new customer connections and maintain existing relationships by creating an enjoyable atmosphere for MacKenzie‑Childs customers.
• Answer the phone and assist customers with questions via phone, email, and in person.
• Maintain the sales floor by keeping it fully stocked and clean.
• Assist with restocking merchandise and floor moves to maintain current stock levels.
• Participate in opening and closing procedures as expected.
• No supervisory responsibilities.

Qualifications

• High School Diploma or GED required (equivalent combinations of education and work experience will be considered).
• Ability to work a schedule consisting of days, nights, weekends, and holidays on a consistent basis.

Skills

• Dedication to excellent customer service.
• Contribution to an engaging, warm, and dynamic retail team.
• Ability to learn key systems.
• Ability to build strong customer relationships.
• Commitment to teamwork and goal attainment.
• Clear and concise verbal and written communication.
• Strong organizational skills, including the ability to prioritize and work in a fast‑paced environment.
• Maintain a high level of professionalism.
• Excellent work ethic and initiative.
• Ability to multi‑task with excellent time‑management skills.
• Detail‑oriented and well organized.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement savings with company match.
• Paid vacation, PTO, and holidays.
• Company‑sponsored life insurance and LTD.
• Health Savings Account with company match.
• Generous employee discount.
• Verizon discount.
• Referral bonus program.
• Opportunities for professional development and career advancement.

Schedule

Ability to work days, nights, weekends, and holidays on a consistent basis.