Sales Associate

Benefits

• Locally owned and operated
• Career Advancement Opportunities
• Employee discounts
• 401(k)
• Health insurance

Qualifications

• Outstanding customer service skills and a professional attitude
• A working knowledge of the products contained in the store with a willingness to continue to learn
• Organized, self-starter who thinks independently and solves problems
• Knowledge of effective sales methods and techniques
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry
• Knowledge of MS Word and PowerPoint
• Strong math, reading, writing, and communication skills
• Able to lift up to 80 lbs
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project.
• This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer’s vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft.
• Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers.

Goals

• Boost overall sales by closing the sale, and promoting the store’s loyalty program and add-on sales.
• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.