Sales Associate
JEM Wellness Brands · Knoxville, TN · 1 mo ago
Business DevelopmentFull-time
About the Role
At the Massage Envy Atticus franchise locations we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
Perks & Pay
- Competitive base pay plus unlimited bonuses and commissions
- Company‑contributed medical insurance for full‑time team members
- Vision, dental, accident, short‑term disability, long‑term disability, and life insurance also available
- 401(k) retirement plan for all team members after 6 months of employment
- Paid Time Off (PTO) for full‑time team members
- Discounted pet insurance through Fetch
- A flexible schedule for a better work/life balance
- In‑depth product and service training
- Employee Assistance Program available
- 40% off all products
- Long‑term career planning and advancement
Qualifications
- Must be 18 years or older
- High school diploma (or equivalent); previous retail or sales experience preferred
- Critical thinker with excellent math and computer skills and the ability to multitask
- Great people skills and ability to establish positive relationships with guests
- Supporter of total body care with a general knowledge of massage and skin‑care services
Responsibilities
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home‑care retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in‑person and through phone/email outreach
Culture & Support
- Trained leadership that is invested in YOUR success
- Award programs (e.g., Sales Associate of the Year)
- A caring community that celebrates individuality and shares knowledge