Sales Associate

About the role

Our Brand J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J. Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston. At J.Jill, we believe in the power of community and genuine connections. We are seeking a passionate, customer-obsessed, and results-driven Part-Time Sales Associate. You will enjoy building relationships and assisting customers with their needs, while providing a welcoming and positive shopping experience. You will embrace our fun and inclusive culture as you create a meaningful and authentic customer experience within the store and community. At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter.

Responsibilities

• Build meaningful connections with customers by providing personalized service and styling advice.
• Assist customers in finding the perfect products, ensuring their shopping experience is seamless and enjoyable while contributing to achieving sales goals.
• Develop a strong understanding of J.Jill’s merchandise to offer expert guidance and recommendations.
• Help maintain visual merchandising standards and floor set execution, and participate in all operational functions, including marketing, product processing and replenishment, markdowns and promotions, store cleanliness, and backroom organization.
• Work closely with team members to create a positive and supportive work environment.
• Proactively address customer needs and concerns with a friendly and solution-oriented approach.
• Perform additional responsibilities as assigned to help your store be successful.

Requirements

Extensive standing, walking, reaching, bending, pushing/pulling and maneuvering around store, hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices, occasionally operate trash compactor (where applicable), occasionally use a hand truck, lift and carry up to 30lbs, and ability to joint/team lift.

Qualifications

• Previous retail or customer service experience preferred but not required.