Sales Associate

Benefits

• Employee discounts
• Flexible schedule
• Training & development
• Benefits/Perks
• Competitive Hourly Wage
• Membership and Product Commission Discount
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Training and growth opportunities

Qualifications

• Outstanding customer service and problem-solving skills
• Able to prioritize and multi-task within a fast-paced environment
• Able to initiate tasks and perform duties without direction
• Excellent communication skills
• Friendly and professional phone and email etiquette
• Able to work weekends, opening shifts, and closing shifts
• Superior organizational skills

Job Summary

You are the foundation of our organization's success. You are an expert in creating a world-class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Responsibilities

• Provide high-level customer service and hospitality to clients
• Educate clients on current promotions, memberships, packages, and future appointments
• Assists with re-stocking products and assist clients with product sales and returns
• Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance
• Support the Skin Therapists to ensure a successful check-in and check-out process
• Work cohesively with all Heyday staff members to ensure efficiency and camaraderie
• Assist with the training and coaching of new hires