Sales Associate

About the role

This position is an integral part of our customer experience, providing product information, answering questions, and resolving customer problems with efficiency. The Sales Associate is responsible for both golf cars and parts sales to ensure a high level of customer satisfaction, loyalty, and retention.

Responsibilities

• Manage all retail golf car sales from initial inquiry through delivery.
• Build relationships with schools, campgrounds, municipalities, businesses, and individual customers to generate new sales opportunities.
• Respond promptly to customer inquiries by phone, email, and in person.
• Maintain an organized sales pipeline and track customer leads.
• Prepare quotes, proposals, production orders, and delivery paperwork.
• Evaluate trade-in golf cars and assist with determining customer trade values.
• Perform final inspections prior to customer deliveries.
• Coordinate deliveries with customers and internal departments.
• Maintain the facility and ensure everything looks presentable.
• Photograph inventory and maintain accurate online listings.
• Organize and coordinate fleet returns, fleet rentals, sales inquiries, and golf car transfers across the Iowa, Illinois, and Wisconsin locations to ensure timely communication and efficient operations.
• Review inventory pricing and availability regularly.
• Assist with marketing initiatives, including social media content and local events.
• Attend community events and trade shows to build customer relationships and increase brand awareness.

Requirements

• Proficient in prioritizing and managing multiple tasks.
• Proven experience in implementing processes and procedures.
• Able to approach problems objectively and work logically to find sustainable solutions.
• Capable of working both with a team and independently.
• Experience working in a customer-facing role.
• Excellent communication skills and a willingness to go the extra mile to meet customer needs.
• Knowledge and proficiency in social media platforms.
• High attention to detail.
• Minimum of an associate degree or equivalent experience.

Physical Demands

• Frequently required to use hands, reach, stoop, kneel, crouch, stand, walk, sit, talk, and hear.
• Must be able to lift and/or move up to 85 lbs.

Pay

$50,000–$55,000 base pay plus incentive-based commissions, with potential to earn up to $80,000 per year.

Schedule

8:00 AM – 5:00 PM, Monday through Friday.

Benefits

• Health insurance with an HSA match.
• 401k plan.
• Short- and long-term disability.
• $15,000 company-paid life insurance policy.
• Paid time off.