Sales Associate

About the role

For more than 45 years, CXtec has helped organizations maximize the value of their IT investments. As North America’s largest secondary-market network hardware provider, we deliver creative lifecycle management solutions to organizations of all sizes worldwide. We are seeking a Sales Associate to drive sales growth and support the sales channel through lead generation, sales enablement and enhancing customer interactions while learning the day-to-day responsibilities of a sales representative.

Responsibilities

• Identify and qualify leads by researching potential customers, confirming key decision-makers and making introductory calls.
• Manage inbound leads, respond to inquiries and route high-priority prospects to the appropriate sales representatives.
• Maintain accurate customer data and sales activity records in the CRM system.
• Keep the sales team organized with timely updates on deal progress, follow-ups, and renewal opportunities.
• Prepare pricing quotes, proposals and contracts based on sales team needs.
• Collaborate with procurement, finance and operations teams to ensure documentation is accurate and timely.
• Respond to basic customer questions about CXtec’s IT asset lifecycle solutions, product availability and service offerings.
• Support sales representatives with research on target accounts, industry trends and competitive insights.

Requirements

• Associate degree. In lieu of degree must have at least two years of sales experience in a quota bearing position and/or appointment setting experience.
• A positive, passionate and creative mindset.
• Must be coachable and be able to apply new concepts quickly.
• An engaging communicator with strong phone, time management and organizational skills.
• Ability to engage IT professionals, including CEOs, VPs, and Directors and ask thought-provoking questions.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work in a fast-paced, changing environment.
• Demonstrate persistence and resilience.

Qualifications

• Must be a US citizen or hold a valid Social Security number.
• Must be able to pass a background check and drug test.

Skills

• Strong communication skills
• Organizational skills
• Customer service skills
• Research and analytical skills

Benefits

We offer a comprehensive benefits package that includes:

• Health insurance and prescription drug coverage
• Dental and Vision insurance
• Company-paid life insurance and voluntary life options
• Company paid short-and long-term disability and buy-up options
• Critical illness, accident and hospital indemnity insurance
• Flexible spending accounts
• Identity theft & fraud protection
• Legal insurance
• Pet insurance
• Traditional and Roth 401(k) retirement plan with company match
• Employee Assistance Program
• Tuition reimbursement
• Paid vacation, sick/personal days and holidays
• Flexible work arrangements

Pay

The annual base salary range for this position, based out of Syracuse, NY, is $45,000-$55,000. This position also offers an incentive program. The actual salary offered will vary based on applicant’s relevant skills, education, experience, certifications and geographic location as well as other business and organizational needs.

Schedule

This position offers a flexible schedule to accommodate the needs of the candidate and the organization.