Sales Associate

About the role

Crocs, Inc. seeks to empower its Sales Associates to make a meaningful impact through exceptional consumer experiences, fostering a positive team culture, and driving business success.

Responsibilities

• Deliver outstanding consumer experiences by applying the C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating Crocs’ core values
• Assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Requirements

• Must be 16 years or older
• Flexibility in the work schedule, including nights, weekends, holidays, and extended hours, with regular attendance and punctuality essential
• A team-first approach and a desire to succeed in a fast-paced retail environment

Qualifications

• Ability to move merchandise with appropriate equipment to and from backroom and sales floor
• Ability to place and arrange items on all shelves and racks
• Ability to climb and descend ladders while carrying merchandise
• Ability to lift 30 pounds or more with assistance
• Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• Ability to stand, walk, kneel, or balance for a duration of time
• Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Skills

• Customer service skills
• Teamwork and collaboration
• Product knowledge
• Time management and organizational skills
• Problem-solving abilities

Benefits

Details on benefits will be provided upon hire.

Pay

$14.00 - $16.50 per hour, with compensation meeting or exceeding applicable local minimum wage requirements. Participation in a company incentive program is also available.

Schedule

The schedule for this position will be determined based on the needs of the department and the individual’s performance.