Sales Associate

About the role

Bring your expertise to a team focused on solving complex challenges across blockchain investigations, cybersecurity, and financial crime. Chicago In Office Job Summary & Objectives The Sales Associate will play a key role in supporting the sales process to generate qualified opportunities, nurture prospects, and assist in closing deals for Chaintrax Cyber’s ransomware incident response, secure cryptocurrency settlements, crypto crime investigations and related cybersecurity services. This role provides direct exposure to high-value B2B sales in a niche, high-demand industry, with opportunities to collaborate closely with marketing and management.

Responsibilities

• Prospect and identify potential clients through outbound efforts (cold calling, LinkedIn outreach, email campaigns) and inbound lead qualification from marketing sources.
• Qualify leads by understanding client needs, pain points related to cyber threats/ransomware, and fit for Chaintrax Cyber’s solutions; conduct initial discovery calls and needs assessments.
• Build and maintain relationships with prospects and existing contacts via phone, email, video meetings, and LinkedIn to move opportunities through the sales pipeline.
• Schedule and support product demonstrations, webinars, or technical consultations with subject matter experts (e.g., incident response or forensics teams).
• Maintain accurate records of interactions, opportunities, and pipeline status in CRM tools (e.g., HubSpot, Salesforce, or similar).
• Assist in preparing proposals, quotes, and sales materials tailored to enterprise clients, ensuring alignment with regulatory and compliance standards.
• Collaborate with marketing to provide feedback on lead quality, campaign effectiveness, and market insights from client conversations.
• Conduct basic market research on cybersecurity trends, ransomware incidents, target industries, and competitor activities to inform outreach strategies.
• Track sales metrics, prepare weekly activity reports, and contribute to team goals for lead generation and pipeline development.
• Participate in industry events, virtual conferences, or networking opportunities to expand reach and generate new leads.

Qualifications

• Strong verbal and written communication skills with the ability to articulate complex technical concepts (cybersecurity, r