Sales Associate - 24H150

About the role

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s

• Ancillary brands: Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet
• #1 most-purchased children’s clothing brand
• Career longevity and investment in training and development
• Culture of caring, teamwork, flexibility, and growth

Benefits we love

• Schedules that fit your life
• Mental health benefits
• A 30% discount on our brands
• Referral bonuses
• Advance You Program for education and language learning
• Professional and personal development opportunities
• Development programs for growth in current roles and beyond

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once

Additional information

• Application deadline: At least 7 days after the posting date
• Carter’s does not use AI in its hiring process
• This job description is not all-inclusive and duties may be changed or reassigned at the discretion of management