Sales Assistant - Houston, TX

Job ID: LegendCareers

About the Role

The success of our Company begins with the success of each sales assistant in his or her own community. In that spirit, each sales assistant is entrusted to operate his/her office as if it is his/her own business. A successful sales assistant will maintain the cleanliness of his/her model home(s) and ensure their model home(s) is in the best condition for viewing. In addition, the sales assistant will ensure to provide the utmost service to customers by responding to any inquiries in a timely manner and ensuring a customer is provided materials and/or service needed during their visit.

Responsibilities

• Responsible for maintaining cleanliness and operation of the model home(s).
• Must open and close model home(s).
• Check all signs, making sure they are in place and correct.
• Check “sold” and “available” signs – updating as necessary.
• Replace torn or tattered flags as needed.
• Responsible for ensuring landscapers are adhering to our standards.
• Sweep the entrances and mats daily. Order new mats as needed.
• Update plat map with “sold” and “available” homes on a daily basis.
• Do a comprehensive “punch list” weekly of any paint, caulking, nail pops, settlement cracks etc., in your model and inventory for your superintendent.
• Report any broken or furniture that needs replacement to the Marketing Department.
• Review all Sales and Marketing materials for accuracy weekly and replace as needed (price sheets, inventory sheets, community information, etc.).
• Check and return messages received immediately.
• Communicate with a sales counselor thoroughly on all issues.
• Complete weekly reports.
• Call everyone in backlog every week.
• Verify that all paperwork submitted to Contract Administration is complete and accurate and address any discrepancies immediately.
• Assist on any mortgage issues, as needed.
• Follow-up with all outside lenders on loan status of buyers, as needed.
• Be familiar with your competition (floor plans, pricing, incentives, home site availability, etc.).
• Assist with MLS entries.
• Know inventory and homes under construction (floorplan, pricing, incentives, closing expectations, etc.).

Requirements

• High School Diploma or Equivalent.

Skills

• Strong verbal and written communication skills.
• Team-player and collaborator.
• Service-oriented attitude.
• Ability to build positive rapport with individuals at all levels of the organization, as well as outside the company.
• Ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.
• Excellent time management skills, detail-orientation, and ability to multi-task and prioritize work.
• Effective communication and interpersonal skills and proficient in English.
• Able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization.
• Able to work in an equitable, inclusive, and diverse environment.

Physical Requirements

• Professional office environment.
• Periodic travel required.
• Must be able to traverse and inspect all areas of home site and home in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching.
• Must be able to lift up to 10 pounds at a time.

About Us

As one of the largest privately held real estate development and construction companies in Texas, Camillo Companies exists to open doors to greater opportunities for all people. For more than 30 years, the Company has led the way in constructing premier communities featuring affordable homes and residences that maximize style, livability, and functional floorplan designs. Camillo Companies is a vertically integrated operation consisting of four primary entities, including Retail (Legend Homes), Residences (SimplyHome), Land Development (Academy Development), and Maintenance (LCI Services). Through these operations, the Camillo Family of Companies has constructed more than 30,000 homes and residences in the Greater Houston, Dallas-Fort Worth, San Antonio, and Bryan-College Station areas, establishing a standard of exceptional customer service and attainability. In 2007, the Company pioneered the single-family build-to-rent business, eventually leading to the 2012 launch of SimplyHome, which builds, leases, and manages both new and recently constructed single-family homes, townhomes, and multi-family projects. Beginning in 2023, the company made acquisitions to expand into new markets in and outside of Texas.