Sales Assistant
Dunelm · Londonderry, MD · 3 wk ago
Business DevelopmentFull-time
Pay: £8.00 per hour (ages 16–17), £12.71 per hour (ages 18+).
About the role
Your local store is looking for a Sales Assistant for 8 hours per week. Every visit to our store is a chance to make someone’s day—from the first hello to the final thank you. Our Sales Assistants are the foundation of our stores, creating great experiences by offering support, guidance, and inspiration to ensure every customer leaves with exactly what they came for.
Responsibilities
- Customer Experience: Be customer obsessed, consistently considering the impact of your actions on the customer experience and striving to deliver joyful interactions.
- Tills: Provide a friendly and efficient checkout experience, ensuring items are packed carefully and customers leave confident in their purchases.
- Shop Floor: Help shoppers find what they’re looking for—and maybe even something they didn’t know they needed—by offering knowledgeable and genuine service.
- Hosting:
- Use iPad systems to place orders for home delivery when items aren’t available on shelves.
- Deliver our Made to Measure service, helping create bespoke curtains and blinds tailored to shoppers’ needs.
- Style key areas, such as bedding displays, to inspire customers and allow them to feel fabrics and find the perfect pieces.
- Stock & Delivery:
- Handle deliveries, check stock, and replenish the shop floor, including some heavy lifting.
- Maintain displays, update pricing, and recover the store after busy periods.
- Ensure products are easy to find, well-presented, and ready for customers.
Requirements
- Customer obsessed—prioritize customers in every interaction.
- Enjoy contributing to a welcoming environment for colleagues and customers alike.
- Bring a sociable nature and enthusiasm to a fast-paced retail setting.
- Support colleagues to create a smooth, efficient, and enjoyable experience for everyone.
- Open to learning all aspects of customer-facing store life.
What we look for
We value unique perspectives, fresh ideas, and a shared passion for making our stores feel like home. You don’t need to fit a mold—just bring your authentic self and a love for creating meaningful moments.