Sales Assistant

Key Responsibilities & Duties

• Serve as the first point of contact for client inquiries via phone, email, and front-desk walk-ins with a warm, professional demeanor.
• Quote Vetting & Processing: Review incoming quote requests, collect project details (quantity, materials, turnaround time), and route/vet requests accurately for the sales team.
• File Preflight & Prep: Inspect and preflight customer-supplied artwork files using preflight software/Adobe Acrobat to ensure proper resolution, bleed, color format, and print readiness.
• Job Tracking & Workflow: Monitor work-in-progress queues, pull active jobs forward in our print management system, and keep production schedules moving seamlessly.
• Outbound Client Follow-Up: Conduct routine outbound calls to follow up on pending quotes, notify clients when orders are ready for pickup, and check in on re-order needs.
• Sales Team Support: Assist inside/outside sales representatives with job entry, administrative tasks, customer communication, and sales reporting.
• Team Collaboration: Maintain accurate records in our system and collaborate seamlessly with our design, production, and regional sister locations.

Qualifications & Requirements

• Communication Skills: Exceptional written and verbal communication skills; comfortable and engaging on the phone and face-to-face.
• Organizational Aptitude: High level of organization, keen attention to detail, and ability to manage multiple priorities in a dynamic environment.
• Computer Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to quickly master print management software and file utilities.
• Team Player: Strong collaborative mindset; willing to step in and support team members across departments.

Compensation & Benefits

• Hourly Pay: Competitive pay range of $17.00 – $20.00 per hour (depending on background and experience).
• Paid Time Off (PTO): Accrued PTO, Company Holidays, and Birthday.
• Insurance: Company subsidized coverage including Health, Dental, and Vision plans.
• 401(k) with Company Match: 401(k) retirement plan with employer matching contributions.

Why Join AlphaGraphics?

• Career Advancement Opportunities: Because our location is connected with three other Central Texas AlphaGraphics centers, you become part of a larger, highly supportive network. We believe in promoting from within! For high-performing candidates, this Entry-Level Sales Assistant role serves as a proven launchpad toward advanced positions such as Inside Sales Representative, Account Manager, Print Production Coordinator, or Outside Sales Account Executive across our regional locations.