Sales and Service Technician
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations offers a dynamic environment to build a career.
About the Role
The Sales and Service Technician (SST) is a hybrid role designed as a key pipeline for future career growth within Firestone Complete Auto Care. This position primarily focuses on serving customers by assessing their needs, recommending products or services, performing entry-level vehicle services, and ensuring customer satisfaction through timely completion of services. Successful individuals will learn all aspects of store operations and flex between customer interaction and basic vehicle service tasks.
Pay Range: $19.20 - $28.68
Responsibilities
- Customer service, sales, and issue resolution (75%)
- Basic vehicle service tasks, including oil changes, tire services, and fluid checks (25%)
- Store operations, including opening/closing procedures, inventory management, and displays (as needed)
- Assist or act as Manager-On-Duty to support development and operational needs
- Learn all aspects of store operations and flex between front and back shop tasks
Requirements
- High School Diploma or equivalent
- Valid automobile driver’s license
- Customer service mindset with a focus on career growth
- Ability to learn and perform basic vehicle service tasks
- Ability to learn and operate store systems
Preferred Qualifications
- 2-year degree or non-traditional education (e.g., training program completion, certification)
- Previous consumer retail sales experience
- Previous automotive experience (a plus)
- Previous management or supervisory experience (a plus)
Benefits
- Medical, Dental, and Vision coverage starting on day 1
- Paid vacation and holidays
- On-the-job training and company-funded ASE certifications
- Flexible work schedule
- 401(k) match
- On-demand pay (daily pay) program
- Professional development resources and mentorship
- Corporate Social Responsibility activities
- Inclusive and dynamic work environment
Our Values
- Professional Development: Resources to help you grow at every career stage
- Community Involvement: Pride in working with and giving back to local communities
- Integrity & Teamwork: Commitment to doing things right, together
- Free to Be: Encouragement to bring your whole self to work and contribute unique perspectives