Sales and Service Technician
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations offers a dynamic environment to build a career.
About the Role
This is a hybrid role designed as a key pipeline for future career growth within Firestone Complete Auto Care. The Sales and Service Technician (SST) serves customers by assessing their needs, recommending products and services, performing entry-level vehicle services, and ensuring satisfaction through timely completion of tasks. Successful individuals will learn all aspects of store operations and flex between customer interaction and basic vehicle service tasks.
Sign-on bonus of $1,000 available.
Pay
Pay range: $16.00 - $23.90 per hour.
Responsibilities
- Customer service, sales, and issue resolution (75% of role).
- Basic vehicle service tasks such as oil changes, tire services, and fluid checks (25% of role).
- Store operations including opening/closing, inventory, and displays (as needed).
- Growth and career development; may assist or act as Manager-On-Duty to support development.
- Learn all aspects of store operations and flex between front and back shop tasks.
Requirements
- High School Diploma or equivalent.
- Valid automobile driver’s license.
- Customer service mindset with a focus on career growth.
- Ability to learn and perform basic vehicle service tasks.
- Ability to learn and operate store systems.
Preferred Qualifications
- 2-year degree or non-traditional education (e.g., training program, certification).
- Previous consumer retail sales experience.
- Previous automotive experience (a plus).
- Previous management or supervisory experience (a plus).
Benefits
- Medical, dental, and vision coverage starting on day 1.
- Paid vacation and holidays.
- On-the-job training and company-funded ASE certifications.
- Flexible work schedule.
- 401(k) match.
- On-demand pay (daily pay) program available.
- Professional development resources and mentorship.
- Corporate social responsibility activities.
- Global, dynamic, and challenging work environment.
- Focus on agility, work/life effectiveness, and long-term well-being.
- Diverse and inclusive team culture.