Sales and Service Coordinator
DataShield Corporation · Omaha, NE · 1 mo ago
On-siteOTHRFull-time
Benefits
- 401(k) matching
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
What You’ll Do
- Answer incoming calls from existing customers and provide friendly, accurate support
- Handle customer requests, account changes, service updates, and scheduling needs
- Respond to new sales inquiries via phone, email, and web forms
- Prepare quotes and track opportunities in our CRM (training provided)
- Set up new accounts and assist with onboarding tasks
- Cookinate internally with sales, service, and dispatch to keep operations in sync
- Maintain documentation, customer records, and service details with precision
What We’re Looking For
- Someone who takes direction well but works independently once trained
- Detail-focused and organized — you love crossing items off your list
- Comfortable communicating with customers and internal teams
- Energized by getting things done and supporting others
- Able to adapt when priorities shift but keep a steady rhythm
- Naturally dependable with strong follow-through
Requirements
- Experience in customer service, service coordination, sales support, or administrative work helpful
- Clear verbal and written communication skills
- Tech-comfortable and open to learning new systems
- Positive, professional attitude and a willingness to learn