Sales and Service Associate
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to parse the posting.
Content:
- FULL-TIME Part-time LOCATION 3550 Industrial Drive Santa Rosa CA 95401 (maybe location line)
- About Us paragraph.
- Job Summary paragraph.
- Essential Duties & Responsibilties (multiple sentences)
- Qualifications Required Knowledge, Skills & Abilities (list of bullet-like sentences)
- Availability Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community
- Travel Requirement Minimum travel may be required for training purpose and lead generation.
- Variable Compensation Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions.
- Benefits At 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.
- Disclaimer (boilerplate) - remove.
- Benefits Summary (some repeated) - maybe we can combine with Benefits.
- Compensation Summary (some repeated) - includes Pay Range: $18.21 - $18.21 (so exact pay). Also includes other benefits like free club membership, EAP, etc. We need to include Pay section if posting actually states them. Yes, they have Pay Range: $18.21 - $18.21 (so specific). Also they have Compensation Summary with details. We should include Pay section with that info. Also Benefits section we have.
Schedule: they mention Availability Full-time, with flexible availability across weekdays, weekends, and holidays. That's schedule info. So we can include Schedule section.
We need to decide sections: About Us (maybe as About the role? Actually they have About Us separate. Could be "About the role"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose appropriate headings based on content. We have About Us (company overview). Could map to "About the role"? But About Us is about company, not role. However we could still include a heading "About the role" and put the Job Summary there? Actually Job Summary is separate. The instruction says use those headings as examples, not strict list. We can create headings that match content: About Us, Job Summary, Responsibilities, Qualifications, Availability (Schedule), Travel, Compensation (Pay), Benefits. But we should avoid too many thin sections; prefer few substantive sections. Could combine some.
We need to preserve all substantive information. So we need to include location, about us, job summary, duties, qualifications, availability, travel, variable compensation, benefits, compensation summary (including pay range, free gym membership, etc). We must not repeat duplicated lines. There's some duplication: Benefits At 24... and Benefits Summary similar. We'll combine into one Benefits section with unique info.
Also Compensation Summary includes Pay Range and other benefits (free club membership, EAP, etc). We'll include Pay section with pay range and maybe note other compensation details? But Benefits section already includes free gym membership etc. However Compensation Summary includes free club membership, EAP, basic group life and AD&D insurance, 401k Savings and Investment Plan. Those are benefits but also compensation. We could include them in Benefits section (since they are benefits). But we must not duplicate. Let's extract unique benefits:
From Benefits At 24...: paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, discounts on products and personal training, Employee Resource Groups.
From Benefits Summary: health coverage, Company paid benefits automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements... Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
From Compensation Summary: All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary... Pay Range: $18.21 - $18.21.
Thus we need to capture all these.
We must not include filler like "commensurate with experience". Not present.
We need to output HTML fragment only.
We'll structure:
About Us
...
Job Summary
...
Responsibilities
- ...
...
Qualifications
- ...
...
Schedule
Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community.
Travel
Minimum travel may be required for training purpose and lead generation.
Pay
Pay Range: $18.21 - $18.21. Eligible for Fitness Sales and Membership Sales Commission Plans.
Benefits
- Paid time off
- Medical and dental coverage
- Vision benefits (for those averaging 30+ hours/week)
- 401k with match (qualifying positions)
- Free gym membership / complimentary club membership for all team members and eligible dependents
- Employee Assistance Program (EAP)
- Basic group life and AD&D insurance ($10,000)
- 401k Savings and Investment Plan
- Group life and accident insurance (company-paid)
- Sickness benefits (for those averaging 30+ hours/week)
- Discounts on products and personal training
- Employee Resource Groups for community events
We need to ensure we didn't invent info. All items are from text.
Check duplicates: "Free gym membership" appears multiple times; we list once.
"Paid time off" appears.
"Medical and dental coverage" appears.
"Vision benefits" appears in Compensation Summary for 30+ hours.
"401k with match" appears.
"Free gym membership" also "complimentary membership".
"Employee Assistance Program (EAP)" appears.
"Basic group life and AD&D Insurance ($10,000)" appears.
"401k Savings and Investment Plan" appears.
"Group life and accident insurance" appears.
"Sickness benefits" appears.
"Discounts on products and personal training" appears.
"Employee Resource Groups" appears.
All good.
Now we need to ensure we didn't include boilerplate like Disclaimer, etc. We removed.
Also we need to include location? The location line: "FULL-TIME Part-time LOCATION 3550 Industrial Drive Santa Rosa CA 95401". Could be included as a short paragraph maybe under About Us or separate. Since it's substantive, we should preserve. Could add a for location after About Us or before. Let's add a
with location.
We also have "FULL-TIME Part-time" maybe indicating both? But we have schedule full-time. We'll just include location.
Thus final HTML:
About Us
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
Location: 3550 Industrial Drive, Santa Rosa, CA 95401
Job Summary
This role is focused on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Success in this role comes from combining a passion for fitness with strong interpersonal skills to create a positive, motivating, and results‑driven member experience.
Responsibilities
- Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
- Helping keep our gym clean, well-maintained, and safe for members and guests.
- Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
- Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.
Qualifications
- Demonstrate authenticity, sincerity, and open‑mindedness; you show up as yourself and act with integrity.
- Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
- Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
- Embrace challenges and view setbacks as opportunities to learn and grow.
- Possess a strong service mentality and a desire to deliver exceptional member experiences.
- Minimum of 1 year of experience in retail or fitness sales.
- CPR and AED certification required within 60 days of employment.
Schedule
Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community.
Travel
Minimum travel may be required for training purpose and lead generation.
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting. Content: - FULL-TIME Part-time LOCATION 3550 Industrial Drive Santa Rosa CA 95401 (maybe location line) - About Us paragraph. - Job Summary paragraph. - Essential Duties & Responsibilties (multiple sentences) - Qualifications Required Knowledge, Skills & Abilities (list of bullet-like sentences) - Availability Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community - Travel Requirement Minimum travel may be required for training purpose and lead generation. - Variable Compensation Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. - Benefits At 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually. - Disclaimer (boilerplate) - remove. - Benefits Summary (some repeated) - maybe we can combine with Benefits. - Compensation Summary (some repeated) - includes Pay Range: $18.21 - $18.21 (so exact pay). Also includes other benefits like free club membership, EAP, etc. We need to include Pay section if posting actually states them. Yes, they have Pay Range: $18.21 - $18.21 (so specific). Also they have Compensation Summary with details. We should include Pay section with that info. Also Benefits section we have. Schedule: they mention Availability Full-time, with flexible availability across weekdays, weekends, and holidays. That's schedule info. So we can include Schedule section. We need to decide sections: About Us (maybe as About the role? Actually they have About Us separate. Could be "About the role"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose appropriate headings based on content. We have About Us (company overview). Could map to "About the role"? But About Us is about company, not role. However we could still include a heading "About the role" and put the Job Summary there? Actually Job Summary is separate. The instruction says use those headings as examples, not strict list. We can create headings that match content: About Us, Job Summary, Responsibilities, Qualifications, Availability (Schedule), Travel, Compensation (Pay), Benefits. But we should avoid too many thin sections; prefer few substantive sections. Could combine some. We need to preserve all substantive information. So we need to include location, about us, job summary, duties, qualifications, availability, travel, variable compensation, benefits, compensation summary (including pay range, free gym membership, etc). We must not repeat duplicated lines. There's some duplication: Benefits At 24... and Benefits Summary similar. We'll combine into one Benefits section with unique info. Also Compensation Summary includes Pay Range and other benefits (free club membership, EAP, etc). We'll include Pay section with pay range and maybe note other compensation details? But Benefits section already includes free gym membership etc. However Compensation Summary includes free club membership, EAP, basic group life and AD&D insurance, 401k Savings and Investment Plan. Those are benefits but also compensation. We could include them in Benefits section (since they are benefits). But we must not duplicate. Let's extract unique benefits: From Benefits At 24...: paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, discounts on products and personal training, Employee Resource Groups. From Benefits Summary: health coverage, Company paid benefits automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements... Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. From Compensation Summary: All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary... Pay Range: $18.21 - $18.21. Thus we need to capture all these. We must not include filler like "commensurate with experience". Not present. We need to output HTML fragment only. We'll structure:
About Us
...
Job Summary
...
Responsibilities
- ... ...
Qualifications
- ... ...
Schedule
Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community.
Travel
Minimum travel may be required for training purpose and lead generation.
Pay
Pay Range: $18.21 - $18.21. Eligible for Fitness Sales and Membership Sales Commission Plans.
Benefits
- Paid time off
- Medical and dental coverage
- Vision benefits (for those averaging 30+ hours/week)
- 401k with match (qualifying positions)
- Free gym membership / complimentary club membership for all team members and eligible dependents
- Employee Assistance Program (EAP)
- Basic group life and AD&D insurance ($10,000)
- 401k Savings and Investment Plan
- Group life and accident insurance (company-paid)
- Sickness benefits (for those averaging 30+ hours/week)
- Discounts on products and personal training
- Employee Resource Groups for community events
for location after About Us or before. Let's add a
with location. We also have "FULL-TIME Part-time" maybe indicating both? But we have schedule full-time. We'll just include location. Thus final HTML:
About Us
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
Location: 3550 Industrial Drive, Santa Rosa, CA 95401
Job Summary
This role is focused on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Success in this role comes from combining a passion for fitness with strong interpersonal skills to create a positive, motivating, and results‑driven member experience.
Responsibilities
- Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
- Helping keep our gym clean, well-maintained, and safe for members and guests.
- Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
- Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.
Qualifications
- Demonstrate authenticity, sincerity, and open‑mindedness; you show up as yourself and act with integrity.
- Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
- Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
- Embrace challenges and view setbacks as opportunities to learn and grow.
- Possess a strong service mentality and a desire to deliver exceptional member experiences.
- Minimum of 1 year of experience in retail or fitness sales.
- CPR and AED certification required within 60 days of employment.
Schedule
Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community.
Travel
Minimum travel may be required for training purpose and lead generation.