Sales and Service Associate
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to parse the posting.
Given text:
FULL-TIME Part-time LOCATION 3350 Telegraph Road Ventura CA 93003 About Us For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day! Job Summary This role is focused on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Success in this role comes from combining a passion for fitness with strong interpersonal skills to create a positive, motivating, and results‑driven member experience. Essential Duties & Responsibilties Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.You help keep our gym clean, well-maintained, and safe for members and guests.Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. Qualifications Required Knowledge, Skills & Abilities Demonstrate authenticity, sincerity, and open‑mindedness; you show up as yourself and act with integrity.Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.Embrace challenges and view setbacks as opportunities to learn and grow.Possess a strong service mentality and a desire to deliver exceptional member experiences.Minimum of 1 year of experience in retail or fitness sales.CPR and AED certification required within 60 days of employment. Availability Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement Minimum travel may be required for training purpose and lead generation. Variable Compensation Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Benefits At 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually. Disclaimer DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and/or education. Pay Range: $16.90 - $16.90 FUNCTIONAL GROUP Service
We need to extract sections: About Us (maybe "About the role"? Actually "About Us" is a section about company. The instructions say use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we can also use other headings? It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should use those headings if appropriate. But we can also use other headings? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but likely they expect those headings. However we have "About Us" content; we could map to "About the role"? But "About Us" is about company, not role. There's also "Job Summary". Could map to "About the role". The instructions: "Do NOT repeat the job title as a heading (the page already shows it)". So we can have a heading like "About the role" containing the Job Summary and maybe About Us? But they said "About the role" as example. So we could put Job Summary under "About the role". The "About Us" could be considered company overview; maybe we could include it under same heading or maybe we could omit? But we must preserve ALL substantive information. So we need to include About Us content somewhere. Could put it under a heading "About the company"? Not in list. But maybe we can still use for any section heading; the examples are just examples. So we can use "About Us" as heading. That seems fine.
We need sections: About Us, Job Summary (maybe combine), Essential Duties & Responsibilities (Responsibilities), Qualifications (maybe Requirements/Qualifications), Availability (maybe Schedule?), Travel Requirement (maybe not needed), Variable Compensation (Pay?), Benefits, Benefits Summary, Compensation Summary, Pay Range.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove boilerplate: Disclaimer, Benefits Summary? Actually Benefits Summary is substantive; we need to keep. Compensation Summary also substantive. Pay Range is specific ($16.90 - $16.90). That's a pay range; we should include Pay section.
Schedule: Availability: "Full-time, with flexible availability across weekdays, weekends, and holidays". That's schedule info. So we can create a Schedule section.
Travel Requirement: maybe not needed as separate section; could be omitted? It's substantive but not in examples; but we could include under Responsibilities? Probably better to include as a separate section maybe "Travel". But instructions: Prefer a few substantive sections over many thin ones. So we could combine Travel Requirement into Responsibilities or maybe under a note. But we need to preserve all substantive info; we could include it as a bullet under Responsibilities.
Similarly, "Variable Compensation" is about commission plans; that's pay-related; we could include under Pay.
We need to use - for any list of duties/requirements/benefits. So for duties, we need list items. For qualifications, list items. For benefits, list items.
We need to use
for prose.
We need to output only HTML fragment.
Let's structure:
About Us
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
About the role
This role is focused on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Success in this role comes from combining a passion for fitness with strong interpersonal skills to create a positive, motivating, and results‑driven member experience.
Responsibilities
- Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
- Helping keep the gym clean, well-maintained, and safe for members and guests.
- Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit — helping inspire them to take the right next steps in pursuing their fitness goals within our community.
- Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings; serving as the first face they see when they walk in, providing a friendly greeting/check‑in and prompt attention to their needs, which has a meaningful impact on their sense of belonging.
- Minimum travel may be required for training purposes and lead generation.
Qualifications
- Demonstrate authenticity, sincerity, and open‑mindedness; show up as yourself and act with integrity.
- Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
- Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
- Embrace challenges and view setbacks as opportunities to learn and grow.
- Possess a strong service mentality and a desire to deliver exceptional member experiences.
- Minimum of 1 year of experience in retail or fitness sales.
- CPR and AED certification required within 60 days of employment.
Availability
Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community.
Pay
Team Members in this role are eligible to participate
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting. Given text: FULL-TIME Part-time LOCATION 3350 Telegraph Road Ventura CA 93003 About Us For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day! Job Summary This role is focused on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Success in this role comes from combining a passion for fitness with strong interpersonal skills to create a positive, motivating, and results‑driven member experience. Essential Duties & Responsibilties Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.You help keep our gym clean, well-maintained, and safe for members and guests.Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. Qualifications Required Knowledge, Skills & Abilities Demonstrate authenticity, sincerity, and open‑mindedness; you show up as yourself and act with integrity.Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.Embrace challenges and view setbacks as opportunities to learn and grow.Possess a strong service mentality and a desire to deliver exceptional member experiences.Minimum of 1 year of experience in retail or fitness sales.CPR and AED certification required within 60 days of employment. Availability Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement Minimum travel may be required for training purpose and lead generation. Variable Compensation Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Benefits At 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually. Disclaimer DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and/or education. Pay Range: $16.90 - $16.90 FUNCTIONAL GROUP Service We need to extract sections: About Us (maybe "About the role"? Actually "About Us" is a section about company. The instructions say use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we can also use other headings? It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should use those headings if appropriate. But we can also use other headings? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but likely they expect those headings. However we have "About Us" content; we could map to "About the role"? But "About Us" is about company, not role. There's also "Job Summary". Could map to "About the role". The instructions: "Do NOT repeat the job title as a heading (the page already shows it)". So we can have a heading like "About the role" containing the Job Summary and maybe About Us? But they said "About the role" as example. So we could put Job Summary under "About the role". The "About Us" could be considered company overview; maybe we could include it under same heading or maybe we could omit? But we must preserve ALL substantive information. So we need to include About Us content somewhere. Could put it under a heading "About the company"? Not in list. But maybe we can still use for any section heading; the examples are just examples. So we can use "About Us" as heading. That seems fine.
We need sections: About Us, Job Summary (maybe combine), Essential Duties & Responsibilities (Responsibilities), Qualifications (maybe Requirements/Qualifications), Availability (maybe Schedule?), Travel Requirement (maybe not needed), Variable Compensation (Pay?), Benefits, Benefits Summary, Compensation Summary, Pay Range.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove boilerplate: Disclaimer, Benefits Summary? Actually Benefits Summary is substantive; we need to keep. Compensation Summary also substantive. Pay Range is specific ($16.90 - $16.90). That's a pay range; we should include Pay section.
Schedule: Availability: "Full-time, with flexible availability across weekdays, weekends, and holidays". That's schedule info. So we can create a Schedule section.
Travel Requirement: maybe not needed as separate section; could be omitted? It's substantive but not in examples; but we could include under Responsibilities? Probably better to include as a separate section maybe "Travel". But instructions: Prefer a few substantive sections over many thin ones. So we could combine Travel Requirement into Responsibilities or maybe under a note. But we need to preserve all substantive info; we could include it as a bullet under Responsibilities.
Similarly, "Variable Compensation" is about commission plans; that's pay-related; we could include under Pay.
We need to use - for any list of duties/requirements/benefits. So for duties, we need list items. For qualifications, list items. For benefits, list items.
We need to use
for prose.
We need to output only HTML fragment.
Let's structure:
About Us
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
About the role
This role is focused on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Success in this role comes from combining a passion for fitness with strong interpersonal skills to create a positive, motivating, and results‑driven member experience.
Responsibilities
- Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
- Helping keep the gym clean, well-maintained, and safe for members and guests.
- Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit — helping inspire them to take the right next steps in pursuing their fitness goals within our community.
- Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings; serving as the first face they see when they walk in, providing a friendly greeting/check‑in and prompt attention to their needs, which has a meaningful impact on their sense of belonging.
- Minimum travel may be required for training purposes and lead generation.
Qualifications
- Demonstrate authenticity, sincerity, and open‑mindedness; show up as yourself and act with integrity.
- Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
- Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
- Embrace challenges and view setbacks as opportunities to learn and grow.
- Possess a strong service mentality and a desire to deliver exceptional member experiences.
- Minimum of 1 year of experience in retail or fitness sales.
- CPR and AED certification required within 60 days of employment.
Availability
Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community.
Pay
Team Members in this role are eligible to participate
for any section heading; the examples are just examples. So we can use "About Us" as heading. That seems fine.
We need sections: About Us, Job Summary (maybe combine), Essential Duties & Responsibilities (Responsibilities), Qualifications (maybe Requirements/Qualifications), Availability (maybe Schedule?), Travel Requirement (maybe not needed), Variable Compensation (Pay?), Benefits, Benefits Summary, Compensation Summary, Pay Range.
We need to avoid filler like "commensurate with experience". Not present.
We need to remove boilerplate: Disclaimer, Benefits Summary? Actually Benefits Summary is substantive; we need to keep. Compensation Summary also substantive. Pay Range is specific ($16.90 - $16.90). That's a pay range; we should include Pay section.
Schedule: Availability: "Full-time, with flexible availability across weekdays, weekends, and holidays". That's schedule info. So we can create a Schedule section.
Travel Requirement: maybe not needed as separate section; could be omitted? It's substantive but not in examples; but we could include under Responsibilities? Probably better to include as a separate section maybe "Travel". But instructions: Prefer a few substantive sections over many thin ones. So we could combine Travel Requirement into Responsibilities or maybe under a note. But we need to preserve all substantive info; we could include it as a bullet under Responsibilities.
Similarly, "Variable Compensation" is about commission plans; that's pay-related; we could include under Pay.
We need to use - for any list of duties/requirements/benefits. So for duties, we need list items. For qualifications, list items. For benefits, list items.
We need to use
for prose.
We need to output only HTML fragment.
Let's structure:
About Us
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
About the role
This role is focused on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Success in this role comes from combining a passion for fitness with strong interpersonal skills to create a positive, motivating, and results‑driven member experience.
Responsibilities
- Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
- Helping keep the gym clean, well-maintained, and safe for members and guests.
- Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit — helping inspire them to take the right next steps in pursuing their fitness goals within our community.
- Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings; serving as the first face they see when they walk in, providing a friendly greeting/check‑in and prompt attention to their needs, which has a meaningful impact on their sense of belonging.
- Minimum travel may be required for training purposes and lead generation.
Qualifications
- Demonstrate authenticity, sincerity, and open‑mindedness; show up as yourself and act with integrity.
- Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
- Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
- Embrace challenges and view setbacks as opportunities to learn and grow.
- Possess a strong service mentality and a desire to deliver exceptional member experiences.
- Minimum of 1 year of experience in retail or fitness sales.
- CPR and AED certification required within 60 days of employment.
Availability
Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community.
Pay
Team Members in this role are eligible to participate
for prose. We need to output only HTML fragment. Let's structure:
About Us
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
About the role
This role is focused on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Success in this role comes from combining a passion for fitness with strong interpersonal skills to create a positive, motivating, and results‑driven member experience.
Responsibilities
- Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
- Helping keep the gym clean, well-maintained, and safe for members and guests.
- Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit — helping inspire them to take the right next steps in pursuing their fitness goals within our community.
- Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings; serving as the first face they see when they walk in, providing a friendly greeting/check‑in and prompt attention to their needs, which has a meaningful impact on their sense of belonging.
- Minimum travel may be required for training purposes and lead generation.
Qualifications
- Demonstrate authenticity, sincerity, and open‑mindedness; show up as yourself and act with integrity.
- Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
- Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
- Embrace challenges and view setbacks as opportunities to learn and grow.
- Possess a strong service mentality and a desire to deliver exceptional member experiences.
- Minimum of 1 year of experience in retail or fitness sales.
- CPR and AED certification required within 60 days of employment.
Availability
Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community.
Pay
Team Members in this role are eligible to participate