Jobs · Management · Michigan

Sales and Product Specialist - Automotive Accessories

Monroe Truck and Auto Accessories · Muskegon, MI · 1 wk ago
On-siteManagementFull-time
Benefits: 401(k) matchingDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offVision insurance Monroe’s is looking for the right person to join our sales team. We specialize in automotive accessories, truck equipment, golf carts, and related products and services. We’re looking for someone who enjoys working with people, can stay organized in a busy environment, and is willing to learn. Previous Automotive Or Sales Experience Is NOT Required. We would rather train the right person from the ground up than hire someone who thinks they already know everything. Product knowledge can be taught. A good attitude, honesty, reliability, and willingness to learn are much harder to teach. What You’ll Be Doing Helping customers in person and over the phoneLearning our products and helping customers choose the right options for their needsPreparing quotes and completing salesFollowing up with customersScheduling installations and coordinating with our shopLearning proper product fitment and applicationKeeping customer information, orders, and sales records organized and accurateWorking with the rest of the team to keep customers taken care of during busy periodsLearning our point-of-sale and inventory systemsFollowing established pricing, discount, delivery, trade-in, and sales procedures Who We’re Looking For You do not need to be an automotive expert. We are looking for someone who: Is dependable and shows up ready to workCommunicates well and, just as importantly, knows how to listenIs comfortable talking with customersIs honest when they don't know an answer and willing to askCan take direction and accept feedbackPays attention to detailsCan handle phones, walk-in customers, and multiple tasks without losing track of thingsUnderstands that promises made to customers need to be promises the company can actually keepWorks well as part of a teamFollows established procedures instead of making up their ownWants to learn and become better at the job over time Experience Sales, automotive, powersports, equipment, hardware, parts-counter, or customer-service experience is helpful, but not required. If you're motivated and willing to learn, we'll teach you our products and systems. What Matters Most to Us We want someone who takes care of the customer and the team. That means listening before selling, asking questions when you're unsure, communicating with the shop, keeping accurate paperwork, and doing things the right way even when we're busy. We aren't looking for a high-pressure salesperson. We're looking for someone customers can trust, coworkers can depend on, and we can train into a knowledgeable long-term member of our team. If that sounds like you, we'd like to hear from you.

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