Automotive Product & Sales Specialist

Full-time position with a 5-day work week, Monday–Saturday (one weekday off); Saturdays required. Hours: 8:30 AM–6:00 PM.

About the role

Sneed Ford is looking for a motivated, customer-focused Automotive Product & Sales Specialist to join our team. With more than 800 inbound leads each month, we provide a high-volume, organized sales environment where customers often schedule appointments before arriving. We combine CRM technology, digital sales tools, and a strong online presence to help our specialists succeed. Automotive sales experience is a plus, but not required—we provide training and support for candidates with strong communication and customer service skills.

Responsibilities

• Build relationships with customers by listening to their needs and helping them select the correct vehicle.
• Become a knowledgeable resource on new and pre-owned vehicles, available features, packages, and technology.
• Communicate with customers professionally by phone, text, email, and in person.
• Respond to inbound customer leads and scheduled appointments.
• Conduct professional vehicle presentations and test drives.
• Guide customers through the vehicle selection and purchasing process.
• Maintain consistent follow-up with prospective and existing customers.
• Develop repeat and referral business by providing an excellent customer experience.
• Maintain accurate customer information and follow-up activity in the CRM.
• Work with Sales Management to meet individual and dealership performance goals.

Requirements

• Strong communication and customer service skills.
• Motivated, dependable, and comfortable working in a fast-paced environment.
• Ability to build rapport and communicate confidently with customers.
• Comfortable using computers, CRM systems, email, text messaging, and other digital tools.
• Willingness to learn vehicle features, technology, and product information.
• Sales or customer service experience preferred.
• Automotive experience is a plus, but not required.
• Valid driver’s license and clean driving record.
• Ability to work Monday–Saturday with one weekday off; Saturdays required.
• Willingness to complete a pre-employment background check and drug screening.

Benefits

• Unlimited commission-based earning potential with income draws paid twice monthly.
• More than 800 inbound customer leads per month.
• Paid time off and vacation.
• Medical, Dental & Vision Insurance.
• Employee vehicle purchase plans and discounts on products and services.
• Training and ongoing product knowledge.
• CRM and digital sales tools.
• Family-owned dealership environment.