Sales and Management Intern

About the role

The Sales and Management Intern position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

Responsibilities

• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
• Help Guests try on or fit merchandise.
• Prepare merchandise for alterations.
• Knowledgeable of all exchange and return procedures for Guests.
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
• Place Special Orders or call other stores to find desired merchandise.
• Maintain and build good Guest relationships to develop a client based business.
• Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest.
• Consistently maintain high standards, whether or not the Manager is present.
• Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual.
• Develop an understanding of Buckle’s products, sales presentation and merchandising process.
• Put knowledge into action by managing a product category – set sales goals, educate teammates and track your own results.
• Lead and motivate the team by tracking the specific department or company tool through Performance Tracker.
• Develop recruiting, merchandising and leadership skills.
• Actively participate monthly in conference calls.
• Take ownership and responsibility for all required assignments within the Internship.
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.

Requirements

• In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study;
• No prior experience or training necessary.

Qualifications

• Interested in long-term commitment with Buckle;
• No visa sponsorship is available.

Skills

• Product knowledge;
• Sales education;
• Customer service;
• Merchandising;
• Recruiting;
• Leadership;
• Teamwork;
• Communication;
• Problem-solving;
• Time management;
• Attention to detail;
• Flexibility;
• Adaptability;
• Positive attitude;
• Confidentiality;
• Interpersonal skills;
• Conflict resolution;
• Empathy;
• Empowerment;
• Accountability;
• Resilience;
• Self-motivation;
• Goal-oriented;
• Organizational skills;
• Financial literacy;
• Health awareness;
• Wellness;
• Stress management;
• Time management;
• Product knowledge;
• Customer service;
• Merchandising;
• Recruiting;
• Leadership;
• Teamwork;
• Communication;
• Problem-solving;
• Time management;
• Attention to detail;
• Flexibility;
• Adaptability;
• Positive attitude;
• Confidentiality;
• Interpersonal skills;
• Conflict resolution;
• Empathy;
• Empowerment;
• Accountability;
• Resilience;
• Self-motivation;
• Goal-oriented;
• Organizational skills;
• Financial literacy;
• Health awareness;
• Wellness;
• Stress management;
• Time management;
• Product knowledge;
• Customer service;
• Merchandising;
• Recruiting;
• Leadership;
• Teamwork;
• Communication;
• Problem-solving;
• Time management;
• Attention to detail;
• Flexibility;
• Adaptability;
• Positive attitude;
• Confidentiality;
• Interpersonal skills;
• Conflict resolution;
• Empathy;
• Empowerment;
• Accountability;
• Resilience;
• Self-motivation;
• Goal-oriented;
• Organizational skills;
• Financial literacy;
• Health awareness;
• Wellness;
• Stress management;
• Time management;
• Product knowledge;
• Customer service;
• Merchandising;
• Recruiting;
• Leadership;
• Teamwork;
• Communication;
• Problem-solving;
• Time management;
• Attention to detail;
• Flexibility;
• Adaptability;
• Positive attitude;
• Confidentiality;
• Interpersonal skills;
• Conflict resolution;
• Empathy;
• Empowerment;
• Accountability;
• Resilience;
• Self-motivation;
• Goal-oriented;
• Organizational skills;
• Financial literacy;
• Health awareness;
• Wellness;
• Stress management;
• Time management;
• Product knowledge;
• Customer service;
• Merchandising;
• Recruiting;
• Leadership;
• Teamwork;
• Communication;
• Problem-solving;
• Time management;
• Attention to detail;
• Flexibility;
• Adaptability;
• Positive attitude;
• Confidentiality;
• Interpersonal skills;
• Conflict resolution;
• Empathy;
• Empowerment;
• Accountability;
• Resilience;
• Self-motivation;
• Goal-oriented;
• Organizational skills;
• Financial literacy;
• Health awareness;
• Wellness;
• Stress management;
• Time management;
• Product knowledge;
• Customer service;
• Merchandising;
• Recruiting;
• Leadership;
• Teamwork;
• Communication;
• Problem-solving;
• Time management;
• Attention to detail;
• Flexibility;
• Adaptability;
• Positive attitude;
• Confidentiality;
• Interpersonal skills;
• Conflict resolution;
• Empathy;
• Empowerment;
• Accountability;
• Resilience;
• Self-motivation;
• Goal-oriented;
• Organizational skills;
• Financial literacy;
• Health awareness;
• Wellness;
• Stress management;
• Time management;
• Product knowledge;
• Customer service;
• Merchandising;
• Recruiting;
• Leadership;
• Teamwork;
• Communication;
• Problem-solving;
• Time management;
• Attention to detail;
• Flexibility;
• Adaptability;
• Positive attitude;
• Confidentiality;
• Interpersonal skills;
• Conflict resolution;
• Empathy;
• Empowerment;
• Accountability;
• Resilience;
• Self-motivation;
• Goal-oriented;
• Organizational skills;
• Financial literacy;
• Health awareness;
• Wellness;
• Stress management;
• Time management;
• Product knowledge;
• Customer service;
• Merchandising;
• Recruiting;
• Leadership;
• Teamwork;
• Communication;
• Problem-solving;
• Time management;
• Attention to detail;
• Flexibility;
• Adaptability;
• Positive attitude;
• Confidentiality;
• Interpersonal skills;
• Conflict resolution;
• Empathy;
• Empowerment;
• Accountability;
• Resilience;
• Self-motivation;
• Goal-oriented;
• Organizational skills;
• Financial literacy;
• Health awareness;
• Wellness;
• Stress management;
• Time management;
• Product knowledge;
• Customer service;
• Merchandising;
• Recruiting;
• Leadership;
• Teamwork;
• Communication;
• Problem-solving;
• Time management;
• Attention to detail;
• Flexibility;
• Adaptability;
• Positive attitude;
• Confidentiality;
• Interpersonal skills;
• Conflict resolution;
• Empathy;
• Empowerment;
• Accountability;
• Resilience;
• Self-motivation;
• Goal-oriented;
• Organizational skills;
• Financial literacy;
• Health awareness;
• Wellness;
• Stress management;
• Time management;
• Product knowledge;
• Customer service;