Sales and Logistics Coordinator

About the role

York Building Products is seeking a highly organized and customer-focused Sales and Logistics Coordinator to support the Aggregate Division's sales, customer service, and operational efforts. This role serves as a critical link between outside sales representatives, customers, scale house personnel, dispatch, operations, and accounting teams. The Coordinator will assist with customer pricing and quotations, order entry, sales administration, internal receiving functions, and scale house ticketing coverage as needed.

Responsibilities

• Help customers with questions, pricing, quotes, and orders.
• Prepare and send customer quotations using approved pricing.
• Keep pricing and quote information accurate and up to date.
• Enter customer orders and verify pricing and purchase orders.
• Help set up new customer accounts when needed.
• Provide sales reports and other information requested by the team.
• Coordinate with dispatch, plants, transportation, and sales to keep orders moving.
• Communicate product availability and delivery schedules to customers and sales.
• Help resolve order or delivery issues quickly and professionally.
• Make sure everyone has the information they need to get the job done.
• Assist with receiving vendor deliveries.
• Match deliveries with purchase orders.
• Process and maintain receiving documentation.
• Keep records, files, and data organized and accurate.
• Process truck and weigh tickets.
• Verify customers, products, and orders.
• Work with drivers, customers, dispatch, and plant personnel.
• Follow scale house procedures and cash-handling requirements.
• Ensure tickets and transactions are accurate.

Requirements

• Minimum of 2 years of experience in customer service, sales support, administrative coordination, construction materials, or related industries preferred.
• Good communication and customer-service skills.
• Strong attention to detail.
• Ability to multitask and stay organized.
• Comfortable using Excel, Word, Outlook, and Teams.
• Willingness to learn ERP, dispatch, ticketing, and other systems.
• Ability to maintain confidentiality of customer and company information.
• Experience in aggregates, ready-mix concrete, asphalt, construction materials, trucking, logistics, or manufacturing.
• Familiarity with scale house operations and ticketing systems.
• Experience preparing quotations, bids, or project pricing.
• Understanding of dispatching, freight coordination, and customer order processing.

Education

• High School Diploma or GED required.
• Associate degree in Business Administration, Sales, Logistics, or related field preferred.

Work Environment

Perform all work in accordance with YBP Safety policies. The work is performed in an office environment with minimal noise, depending upon the operation of various office equipment; this will include phones, scanners, copiers, etc. Capable of operating various types of office equipment including but not limited to computers, copiers, and scanners.

Physical Demands

Physical demands include but are not limited to walking, sitting, bending, stooping, and lifting up to 25 pounds.

Travel

May be required to work at various facilities.