Sales and Events Manager

About the role

The Sales & Events Manager reports to the General Manager and is responsible for driving revenue and facility utilization while mentoring and supporting the coordinators who plan community programming.

Responsibilities

• Coaching & Advocacy: Champion and mentor Lifestyle and Events Coordinators, providing administrative backing, resources, and leadership guidance.
• Operational Lifeline: Work with coordinators during major community program planning, streamlining logistics and balancing workloads.
• Strategic Marketing: Partner with the Communications Manager to produce high-quality marketing materials and drive attendance.
• Brand Ambassador: Greet and welcome members and guests, facilitating New Member Orientations.
• Drive Revenue: Prospect, pitch, and sell events, maximizing facility utilization.
• Asset Optimization: Develop innovative strategies to maximize club facility rentals.
• F&B Collaboration: Align event sales with culinary and service capabilities, ensuring high-quality execution.
• Seamless Operations: Coordinate with F&B leadership for successful event execution.
• Event Execution & Floor Management: Oversee event lifecycle, provide support during major events, and ensure quality control.
• Daily Operations, Budgeting & Tech: Assist in maintaining budgets, managing contracts, and utilizing technology tools.

Requirements

• Previous experience in active event sales, revenue generation, and client relationship management.
• Progressive leadership experience in hospitality sales, luxury event planning, high-end country clubs, or resort operations.
• Proven experience in activity/event budgeting, P&L tracking, forecasting, and vendor contract negotiations.
• Demonstrated ability to lead, support, and develop administrative or coordinating staff.
• Personal computer proficiency, including comfort with Microsoft Office applications and specialized club management systems.
• Banquet set-up, F&B collaboration, and luxury operations experience preferred.

Qualifications

• Strong interpersonal skills and ability to collaborate with colleagues.
• Exceptional customer service and integrity.
• Ability to work in a fast-paced, flexible environment.
• Physical stamina for occasional lifting and moving up to 50 pounds.
• Adherence to a specific dress code and noise levels.

Skills

• Event planning and coordination.
• Revenue generation and client relationship management.
• Marketing and communications.
• Team leadership and mentoring.
• Financial management and budgeting.
• Vendor management and contract negotiation.
• Technology proficiency (Northstar reservation system).

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Wellness program and flexible spending accounts.
• Paid time off, parental leave, and training assistance.
• Optional benefits such as disability, life insurance, and pet insurance.

Pay

Competitive salary commensurate with experience.

Schedule

Flexible schedule required, including weekends, evenings, and holidays for major events.