Sales and Event Coordinator

About the role

The Sales & Event Coordinator is a key support role within the Sales, Marketing + Events Team. This position requires a highly motivated individual who thrives in a fast-paced environment, is eager and ready to take on additional responsibilities, and demonstrates a proactive, can-do attitude.

Responsibilities

• Manage and maintain the Envision database, ensuring Sales and Events bookings and client information are accurate and up to date.
• Support the sales team with lead management, RFP distribution, account administration, and database maintenance.
• Aid in client communications, including responding to inquiries, qualifying leads, coordinating follow-up, and preparing correspondence.
• Prepare sales contracts, proposals, presentations, reports, and other sales-related documents.
• Generate weekly and ad hoc reports and maintain accurate sales records and booking information.
• Provide administrative support for group sales and event planning activities, including account management and workflow coordination.
• Cook up event-related administrative tasks, including group resumes, billing reviews, guest amenities, and room block details.
• Aid Event Planning Managers with client communication, event preparation, and execution requirements.
• Cook up weekly BEO distribution, attend pre-convention and pre-arrival meetings, and support event logistics as directed.
• Maintain department calendars, booking information, filing systems, office supplies, and sales collateral.
• Aid with special projects, site inspections, VIP arrivals, marketing initiatives, and promotional activities.
• Process and track departmental expenses and expense reports.
• Cook up with hotel departments to ensure contract details and event requirements are communicated and executed effectively.
• Maintain compliance with company policies, procedures, safety standards, and service expectations.
• Represent the hotel with professionalism, integrity, and a commitment to exceptional guest and client service.

Qualifications

• Strong organizational and multitasking skills with the ability to prioritize in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong customer service and problem-solving abilities.
• Ability to learn and utilize various computer systems and databases.
• Detail-oriented with a proactive, team-focused approach.
• Demonstrated ability to work effectively with clients, colleagues, and cross-functional teams.