Sales and Events Coordinator

About the role

The Sales Coordinator is responsible for selling hotel rooms, generating awareness for the hotel and company, supporting and enhancing sales initiatives that align with Pinnacle Hotel Management's sales plans, strategies, and programs. Additionally, they plan and coordinate all meeting room events/meetings.

Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Aids the Director of Sales with daily responsibilities.
• Maintain regular attendance in compliance with Pinnacle Hotel Management standards.
• Maintain high standards of personal appearance and grooming, including compliance with the Pinnacle Hotel Management dress code and wearing a name tag.
• Comply with Pinnacle Hotel Management standards and regulations to encourage safe and efficient operations.
• Attend all-employee meetings and other required functions by management.
• Develop a comprehensive understanding of company sales policies and ensure adherence to these policies.
• Develop and maintain market awareness.
• Meet and greet onsite contacts.
• Coordinate group and transient bookings to maximize profits.
• Operate within established sales expense budget.
• Monitor production of all top accounts.
• Maintain client files.
• Ensure proper and timely entry of data in sales systems, such as SalesPro.
• Cover non-group transient sales solicitations to maximize overall profits.
• Initiate and follow up on leads.
• Maintain and participate in an active sales solicitation program.
• Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
• Complete group and meeting resumes and BEOs and route to proper departments.
• Prepare required reports in a timely manner.
• Comply with Pinnacle Hotel Management standards and regulations to encourage safe and efficient operations.

Qualifications

• High school diploma or equivalent.
• One year of experience in a similar capacity.
• Valid driver's license in the applicable state.