Sales and Catering Administrator

About the role

We Are Looking For Our Next Great Team Member To Join Us As a Sales And Catering Administrator In Our Sales & Marketing Department. We Are Committed To Providing You With Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Additional hotel discounts with Marriott International brand hotels Free Parking Free Meal during your shift Quarterly employee appreciation events to celebrate all your hard work!

Responsibilities

• Provide administrative support to the Sales & Catering team and Executive Committee.
• Manage department phone calls, inquiries, and correspondence in a professional and timely manner.
• Maintain and distribute weekly reports, change logs, and departmental communications.
• Aid with account lead delegation and sales inquiry management.
• Cook up and manage Marriott Rewarding Events and Ebonus processing.
• Prepare and distribute IMPACT and Orientation Banquet Event Orders (BEOs).
• Manage and distribute In-House BEOs to operational departments.
• Update and maintain catering and event inventory records.
• Cook up and distribute breakfast and drink voucher preparation and distribution.
• Input guest amenities and special requests into hotel systems.
• Order and maintain office supplies for the department.
• Create and manage gift certificates, including input into the “Just Report It” system.
• Create and send wedding anniversary letters and other guest correspondence.
• Conduct CI audits and prepare departmental reports as required.
• Maintain accurate records and assist with compliance and reporting processes.
• Aid other hotel departments with administrative support as needed.
• Maintain confidentiality of guest, client, and hotel information.
• Perform additional duties and special projects as assigned.
• Aid in off site/on site Sales presentations, in state Trade Shows & Ownership meetings.

Requirements

Experience Required 2 - 3 years: Previous administrative, hotel, sales, or catering experience preferred. Strong organizational and multitasking skills. Excellent written and verbal communication skills. Proficiency in Microsoft Office and hotel sales/catering systems preferred. Ability to work independently and collaboratively in a fast-paced environment. Strong attention to detail and customer service orientation.

Qualifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.