Sales Administrator

About Anthony & Sylvan: Looking to build something that lasts—literally? At Anthony & Sylvan Pools, your skills create real impact. For nearly 80 years, we’ve been turning backyard dreams into reality as the nation’s largest and most recognizable name in swimming pools. Founded in 1946, we design and build quality inground pools across the U.S., while also offering renovations, modernizations, and ongoing maintenance services. We’re growing fast and seeking candidates who take pride in craftsmanship, value teamwork and safety, and are ready to grow with us.

About the Role

As a Sales Administrator, you’ll be a key part of the sales team’s success—providing essential administrative support to Design Consultants and sales staff throughout the entire sales process. You’ll help keep everything organized and on track by maintaining accurate records, managing documentation, and ensuring information is up to date in our systems and files. This role is ideal for someone who thrives behind the scenes, enjoys staying organized in a fast-paced environment, and takes pride in supporting a team that delivers exceptional customer experiences.

Responsibilities

• Process and manage sales job documentation, including sales forms, work orders, tracking sheets, logs, customer service phase letters, and permit-related documentation to ensure accurate and timely recordkeeping.
• Maintain and manage CRM data by entering sales information, updating customer records, generating reports, and ensuring data integrity across all systems.
• Provide comprehensive administrative support, including answering and returning phone calls, managing voicemail and email correspondence, handling mail distribution, faxing, and ordering office supplies and sales literature.
• Maintain organized and accurate customer and permit files to support operational efficiency and compliance requirements.
• Deliver responsive and professional customer service by interacting courteously with customers, contractors, and internal team members.
• Coordinate workflow to keep sales and projects on schedule, including partnering with Design Consultants, scheduling Meet & Greets, and managing calendar coordination.
• Other duties as assigned.

Requirements

• High School diploma/GED or equivalent required.
• 1-3 years of experience in an administrative role or related experience in a similar department/function in a high-paced/high volume environment.
• Excellent organizational skills, customer service orientation, and strong attention to detail.
• Excellent communication skills.
• Strong proficiency in Microsoft Word, Excel, & Outlook.
• Problem-solving abilities.
• Proven ability to multitask with minimal supervision and work independently.
• 0-5% travel requirements.

Physical Requirements

• Ability to lift and carry up to 30 pounds; at times greater than 30 pounds.
• Primarily sedentary work performed in an office environment.
• Ability to communicate promptly and clearly via phone and computer.