Sales Account Manager

About the role

MSH Talent Solutions partners with organizations to solve complex talent challenges through tailored recruiting, workforce strategy, and delivery excellence. We work with enterprise and high-growth clients across industries, acting as a true extension of their teams. Our approach is hands-on, consultative, and focused on long-term impact — not transactional recruiting.

Responsibilities

• Own the day-to-day and long-term success of a large, enterprise-level client engagement
• Act as the primary point of contact for client stakeholders, including senior leadership
• Partner with internal recruiting and delivery teams to ensure high-quality execution across technical roles
• Understand the client's technology environment, hiring goals, and workforce challenges
• Drive regular client touchpoints, including status calls, quarterly business reviews, and strategic planning sessions
• Proactively identify risks, gaps, and opportunities within the account
• Translate client needs into clear direction for internal teams
• Monitor performance metrics, delivery outcomes, and overall account health
• Identify opportunities to expand services, deepen partnership, and grow revenue
• Ensure a high-touch, white-glove client experience

Qualifications

• 4+ years of experience in Account Management, Customer Success, or Client Services within tech, staffing, or professional services
• Experience supporting large, complex, enterprise accounts
• Strong understanding of technical roles, IT environments, or technology-driven organizations
• Proven ability to manage multiple stakeholders and influence without direct authority
• Highly organized with strong attention to detail
• Congnitive communicator who can operate with executives and delivery teams alike
• Comfortable navigating ambiguity and evolving client needs
• Data-driven mindset with the ability to tell a story through metrics and outcomes

Preferred Skills

• Experience in workforce solutions, RPO, staffing, or talent consulting
• Exposure to large, multi-brand or multi-business-unit organizations
• Experience supporting clients in highly regulated or operationally complex environments

Pay, Benefits, and Schedule

Pay Range: $85k base + uncapped commission
Compensation Package: 18 initial base days of PTO (Plus your birthday off! ), 9 federal holidays off.
Medical, dental, and vision benefits with contributions that exceed market standard.
Open communication with all leadership & hands-on support directly from Executive Leadership.
Investment in continuous training for your personal & professional development.
A team that will celebrate your "Wins" as their own.
Hybrid work schedule to balance in-person collaboration and personal needs.