Sales Account Manager

The Account Manager at Pendleton is responsible for growing wholesale business across the Home, Custom Blanket, and Accessory categories. Key duties include:

1. Own and grow a portfolio of assigned national accounts
2. Serve as a primary business contact for assigned accounts
3. Develop and execute account-specific business plans
4. Identify opportunities to increase sales and expand assortments
5. Represent customer needs internally and communicate account priorities
6. Lead the seasonal sales process, including account planning, assortment development, and product presentations
7. Prepare and deliver product and business presentations
8. Analyze account performance and provide actionable recommendations
9. Support resolution of customer issues and escalations
10. Manage special Sales Division projects as assigned

About the Role

This role brings together strong relationship-building, business acumen, and cross-functional collaboration to grow the business while representing the Pendleton brand with key wholesale partners.

Responsibilities

• Account & Business Management
• Seasonal Sales & Account Strategy
• Order & Business Management
• Key Account & Channel Management
• Customer & Cross-Functional Collaboration

Requirements

• Bachelor's Degree or equivalent
• 3–5 years of wholesale sales experience
• Experience managing wholesale, e-commerce, or national accounts preferred
• Experience with seasonal selling, account planning, forecasting, order management, marketing, and customer presentations
• Demonstrated ability to build customer relationships and contribute to account growth
• Strong commercial and customer-management orientation with demonstrated ability to build and grow wholesale relationships
• Strong written, verbal, presentation, and negotiation skills
• Strong business judgment with the ability to balance customer needs, brand objectives, sales goals, margin, and operational considerations
• Strong analytical, organizational, time-management, and problem-solving skills
• Ability to interpret sales and account performance data and translate insights into business recommendations
• Ability to manage multiple accounts, priorities, deadlines, and projects in a high-volume environment
• High attention to detail and accountability for follow-through
• Knowledge of wholesale, retail, market, brand, and consumer trends
• Growth mindset with enthusiasm for continuous learning and process improvement
• Passion for quality products and appreciation for Pendleton's history, values, and commitment to craftsmanship
• Proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook
• Experience working with B2B wholesale platforms such as NuOrder or Elastic preferred

Qualifications

• Strong analytical, organizational, time-management, and problem-solving skills
• Ability to interpret sales and account performance data and translate insights into business recommendations
• Ability to manage multiple accounts, priorities, deadlines, and projects in a high-volume environment
• High attention to detail and accountability for follow-through
• Knowledge of wholesale, retail, market, brand, and consumer trends
• Growth mindset with enthusiasm for continuous learning and process improvement
• Passion for quality products and appreciation for Pendleton's history, values, and commitment to craftsmanship
• Proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook
• Experience working with B2B wholesale platforms such as NuOrder or Elastic preferred

Skills

• Strong written, verbal, presentation, and negotiation skills
• Strong business judgment with the ability to balance customer needs, brand objectives, sales goals, margin, and operational considerations
• Strong analytical, organizational, time-management, and problem-solving skills
• Ability to interpret sales and account performance data and translate insights into business recommendations
• Ability to manage multiple accounts, priorities, deadlines, and projects in a high-volume environment
• High attention to detail and accountability for follow-through
• Knowledge of wholesale, retail, market, brand, and consumer trends
• Growth mindset with enthusiasm for continuous learning and process improvement
• Passion for quality products and appreciation for Pendleton's history, values, and commitment to craftsmanship
• Proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook
• Experience working with B2B wholesale platforms such as NuOrder or Elastic preferred

Benefits

• Commensurate with experience

Pay

• TBD

Schedule

• TBD