Sales Account Manager

Hearth & Home Technologies is the nation’s leading manufacturer and supplier of hearth products, including gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, and accessories. Headquartered in Lakeville, Minnesota, with global distribution, our innovative approach is supported by a business-unit structure that focuses on customer needs. Since 1996, we’ve been dedicated to connecting people through the warmth and comfort of our hearth products.

The Fireplaces Business Unit is a key segment of Hearth & Home Technologies, featuring leading brands such as Heat & Glo, Majestic, and Heatilator. This unit is committed to advancing fireplace technology and design, reflecting our dedication to exceptional quality and comfort.

About the role

This early-career sales role is designed to drive sales growth and profitability for assigned trade partner accounts within the Fireplaces Business Unit. As a Sales Account Manager, you will serve as a key link between Sales Business Partners and smaller trade partners, acting as a product and business expert while delivering exceptional customer service through a primarily inside-sales approach with some travel. This developmental role typically lasts 1–3 years and prepares you for future field sales opportunities across the country.

Responsibilities

• Develop and grow relationships with assigned dealer accounts through phone, email, webinars, and in-person visits.
• Partner with customers to identify opportunities to increase sales, improve product knowledge, and maximize business performance.
• Present new products, promotions, and marketing programs that help customers succeed.
• Serve as a trusted resource by providing training, product recommendations, pricing guidance, and program support.
• Analyze territory and market opportunities, monitor competitive activity, and share insights with sales leadership.
• Travel approximately one week per month to visit customers and support field sales initiatives.
• Collaborate with Sales Business Partners and cross-functional teams to deliver an exceptional customer experience and resolve business challenges.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years of professional experience in sales, customer service, account management, marketing, or a related business field.
• Strong communication and relationship-building skills.
• Self-motivated with a desire to learn, grow, and achieve results.
• Strong organizational skills and attention to detail.
• Ability to work both independently and as part of a collaborative team.
• Willingness to travel approximately one week per month.

Preferred Qualifications

• Experience in consultative selling or customer relationship management.
• Experience presenting, training, or educating customers.
• Experience working with multiple stakeholders across departments.
• Proven ability to influence and persuade others through effective communication.
• Experience using data or market insights to identify growth opportunities.

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account
• Disability Benefits
• Life Insurance
• Paid Time Off and Holidays
• Retirement Benefits

Benefits are subject to eligibility requirements.