Sales Account Manager
Estes Express Lines · Albuquerque, NM · 1 mo ago
On-siteBusiness DevelopmentFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real content. The job posting includes a Job Summary (which is like responsibilities). There's a Qualifications section. There's also Physical Demands and Work Environment but those are not in allowed headings; we could maybe put them under Requirements? But we should not invent headings not listed. The allowed headings are those specific; we can use them if content exists. We have content for Responsibilities (the job summary bullet points). We have Qualifications (the list). We have Skills maybe implied but not separate; we could put skills under Qualifications or maybe separate Skills section if we have explicit skill list. The posting includes many skill requirements: strong verbal/written/listening communication, strong work ethic, organization, problem solving, Microsoft Office, valid driver's license, ability to lift 20 lbs, etc. Those could go under Skills. But we need to decide: The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use those headings. We need to include a section only when posting has real, specific content for it. So we need to map content.
We have:
- About the role: maybe a brief summary? The posting starts with "Job Summary:" then a paragraph describing role. That could be About the role. We'll put that under
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use those headings. We need to include a section only when posting has real, specific content for it. So we need to map content.
We have:
- About the role: maybe a brief summary? The posting starts with "Job Summary:" then a paragraph describing role. That could be About the role. We'll put that under About the role
with
containing the job summary sentences. - Responsibilities: The job summary includes many duty sentences; we could also put them under Responsibilities as a list. But we already used About the role for summary; we could still have Responsibilities with list of duties. However we must not duplicate content? The instruction says preserve ALL substantive information; we can split but must not lose info. Could put the duties under Responsibilities as
- . The About the role could be a brief overview (maybe first sentence). But we can also put the whole summary under Responsibilities and omit About the role if we think it's redundant. However we need to decide which sections to include. The instruction: "Prefer a few substantive sections over many thin ones." So maybe we combine About the role and Responsibilities into one Responsibilities section, and omit About the role. But we need to include a section only when posting has real, specific content for it. The posting does have a "Job Summary:" which is essentially about the role. So we could treat that as About the role. Then responsibilities could be the bullet list. But the bullet list is essentially the same content as the job summary; it's not separate. To avoid duplication, we could put the job summary paragraph under About the role, and then list the duties under Responsibilities (which are essentially the same sentences). That would duplicate. Better to have one section: Responsibilities containing the list of duties. And maybe About the role could be omitted or we could put a short description (like "Develop and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory") as About the role, and then Responsibilities list the rest. That seems okay and not too thin.
Let's extract:
Job Summary paragraph: "Develop and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory Provide reports on the sales activities for a given period of time Utilize CRM (customer relationship management) tools to build customer base, enhance product services and customer relationships Interface with the customer to understand the customer's overall objectives and requirements Contact customers on a regular basis to maintain account relationship Advise customer of Estes' new product and service offerings and obtain feedback on service products Share details with customers on additional offerings to provide value added service Expedite the resolution of customer concerns Prepare and conduct service presentations to the customer Contribute to the quarterly/annual business forecasting by providing account trends and future customer needs Promote world-class customer care throughout the service center Meet and exceed predetermined sales goals and objectives and reports on progress weekly Regular attendance is required."
That's a run-on sentence; we can split into separate duties.
We'll create Responsibilities
- each duty.
Now Qualifications: The section "Qualifications:" includes bullet-like sentences: Bachelor's Degree or any combination... Master’s Degree a plus; Three years of experience in Sales highly preferred; LTL/transportation sales experience a plus; Ability to manage multiple accounts and priorities required; Strong verbal, written and listening communication skills required; Strong work ethic, organization and problem skills required; Strong Microsoft Office skills required; Must possess a valid driver’s license and an acceptable MVR.; Travel within assigned territory to develop customer relationships and overnight stays as needed for training and development required; Prior CRM experience preferred; SalesForce CRM experience highly preferred; Ability to work all shifts and in all areas relative to the needs of the service center as business needs dictate; Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job; Must be able to comply with all company policies, rules, procedures and Code of Conduct; Must be able to interact well with others; Must be able to work independently, or in a team setting; Must be capable of working under tight time constraints in a high volume environment with multiple priorities; Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines; Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check; Must be authorized to work in the United States.
Then Physical Demands and Work Environment sections: we could incorporate them under Requirements? But we have no heading for Physical Demands. The allowed headings include Requirements. We could put those under Requirements. However the posting already has a Qualifications section; Requirements might be similar. But we can still have a Requirements section for physical demands and work environment. The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use Requirements for physical demands and work environment. That seems appropriate. We also have Skills: we could extract specific skill items from Qualifications: strong verbal/written/listening communication, strong work ethic, organization, problem solving, Microsoft Office, valid driver's license, ability to lift 20 lbs, etc. But those are already in Qualifications. To avoid duplication, we could put Skills separate and Qualifications only for education/experience. But the posting lumps them together. We need to preserve all info; we could split: Qualifications for education/experience, Skills for abilities/skills. That would be two sections with substantive content. Let's parse: Education/Experience: - Bachelor's Degree or any combination of education and experience which would provide an equivalent background; Master’s Degree a plus - Three years of experience in Sales highly preferred; LTL/transportation sales experience a plus Skills/Abilities: - Ability to manage multiple accounts and priorities required - Strong verbal, written and listening communication skills required - Strong work ethic, organization and problem skills required - Strong Microsoft Office skills required - Must possess a valid driver’s license and an acceptable MVR. - Travel within assigned territory to develop customer relationships and overnight stays as needed for training and development required - Prior CRM experience preferred; SalesForce CRM experience highly preferred - Ability to work all shifts and in all areas relative to the needs of the service center as business needs dictate - Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job - Must be able to comply with all company policies, rules, procedures and Code of Conduct - Must be able to interact well with others - Must be able to work independently, or in a team setting - Must be capable of working under tight time constraints in a high volume environment with multiple priorities - Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines - Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check - Must be authorized to work in the United States Physical Demands: - While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job. Work Environment: - The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job. We could put Physical Demands and Work Environment under Requirements section as subpoints. Now Benefits, Pay, Schedule: Not mentioned. So we omit those sections. Now About the role: maybe we can omit or use a short summary. Since we have Responsibilities covering duties, we could omit About the role to avoid thin section. But we need to ensure we preserve all substantive information; the job summary paragraph is essentially the responsibilities. If we put them under Responsibilities, we preserve. So we can omit About the role. Thus sections: Responsibilities, Qualifications, Skills, Requirements. Now we need to output HTML fragment only, no extra text. We'll produce:
Responsibilities
- Develop and implement strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory
- Provide reports on the sales activities for a given period of time
- Utilize CRM (customer relationship management) tools to build customer base, enhance product services and customer relationships
- Interface with the customer to understand the customer's overall objectives and requirements
- Contact customers on a regular basis to maintain account relationship
- Advise customer of Estes' new product and service offerings and obtain feedback on service products
- Share details with customers on additional offerings to provide value‑added service
- Expedite the resolution of customer concerns
- Prepare and conduct service presentations to the customer
- Contribute to the quarterly/annual business forecasting by providing account trends and future customer needs
- Promote world‑class customer care throughout the service center
- Meet and exceed predetermined sales goals and objectives and report on progress weekly
- Maintain regular attendance
Qualifications
- Bachelor's Degree or any combination of education and experience which would provide an equivalent background; Master’s Degree a plus
- Three years of experience in Sales highly preferred; LTL/transportation sales experience a plus
Skills
- Ability to manage multiple accounts and priorities
- Strong verbal, written and listening communication skills
- Strong work ethic, organization and problem‑solving skills
- Strong Microsoft Office skills
- Valid driver’s license and acceptable MVR
- Willingness to travel within assigned territory and stay overnight as needed for training and development
- Prior CRM experience preferred; SalesForce CRM experience highly preferred
- Ability to work all shifts and in all areas as business needs dictate
- Ability to lift approximately 20 lbs., or more if required by essential job functions
- Ability to comply with company policies, rules, procedures and Code of Conduct
- Ability to interact well with others
- Ability to work independently or in a team setting
- Capability to work
- each duty.
Now Qualifications: The section "Qualifications:" includes bullet-like sentences: Bachelor's Degree or any combination... Master’s Degree a plus; Three years of experience in Sales highly preferred; LTL/transportation sales experience a plus; Ability to manage multiple accounts and priorities required; Strong verbal, written and listening communication skills required; Strong work ethic, organization and problem skills required; Strong Microsoft Office skills required; Must possess a valid driver’s license and an acceptable MVR.; Travel within assigned territory to develop customer relationships and overnight stays as needed for training and development required; Prior CRM experience preferred; SalesForce CRM experience highly preferred; Ability to work all shifts and in all areas relative to the needs of the service center as business needs dictate; Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job; Must be able to comply with all company policies, rules, procedures and Code of Conduct; Must be able to interact well with others; Must be able to work independently, or in a team setting; Must be capable of working under tight time constraints in a high volume environment with multiple priorities; Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines; Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check; Must be authorized to work in the United States.
Then Physical Demands and Work Environment sections: we could incorporate them under Requirements? But we have no heading for Physical Demands. The allowed headings include Requirements. We could put those under Requirements. However the posting already has a Qualifications section; Requirements might be similar. But we can still have a Requirements section for physical demands and work environment. The instruction: "Use