Sales Account Manager
About the company
Darragh is a fourth-generation, family-owned and operated company that originated in Arkansas. Known for fostering career growth while maintaining a welcoming, family-oriented atmosphere, Darragh has been trusted by professionals across Arkansas and the surrounding states for top-quality building materials and expert guidance since 1906. Our core focus is good people doing good business and helping professional contractors succeed.
About the role
As a Sales Account Manager, you are responsible for generating new leads to build a book of business through proactive networking, prospecting, and strategic sales activities. This role focuses on identifying and cultivating relationships with potential and existing customers, managing the full sales cycle, and developing long-term partnerships through a consultative, solutions-driven approach. Success requires exceptional customer service skills, strong relationship-building, excellent networking, and consistent execution of sales processes to drive growth and meet business objectives.
Responsibilities
- Meet or exceed annual sales and gross profit growth targets.
- Maintain customer records within our CRM program, including contacts, files, business goals, and potential sales opportunities, while also meeting the weekly target for planned sales calls (PSC).
- Manage existing accounts, secure orders, acquire new accounts, maintain satisfactory A/R balances on invoices, and stay up to date with all the latest products within the industry.
- Monitor competition in the market and provide insight to sales management.
- Handle customer complaints promptly and professionally.
- Coordinate sales efforts with marketing, sales management, accounting, and logistics.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.