Sales Account Manager - Aircraft Parts

About the role

Team JAS is looking for a driven, goal-oriented Sales Account Manager with a passion for results to join our team in Jacksonville, FL. We serve a global customer base of airlines, OEMs, and MROs with distribution, component repair, and PMA parts.

About Team JAS, Inc.

Founded in 1986, Team JAS is a leading aerospace company specializing in the support of the Twin Otter aircraft. We’re proud to serve as the world’s premier solutions provider for aircraft repair, maintenance, overhaul, and FAA-PMA-approved manufacturing. Located in Jacksonville, Florida, our 33,000-square-foot facility houses an extensive inventory, our shipping and receiving department, a certified FAA (YJAR8401) and EASA (EASA.145.6700) repair station, and a Viking Air Factory Endorsed Component Center. Team JAS is a dedicated team committed to excellence, innovation, and integrity. As part of the Exchange Income Corporation, we offer the stability of a larger organization with the collaborative culture of a close-knit team. Here, each member's contributions make an impact as we work together to advance the future of aviation.

Primary Responsibilities

• Ensure industry-leading service and support to our customers
• Correspond with customers via email, phone, ILS, Aeroxchange, and Parts base for requests for price, availability, and lead time for the sale of parts and repairs
• Continuously develop and grow customer relationships at all levels
• Maintain up-to-date and current product costs to provide accurate quotes to customers and potential customers
• Become knowledgeable about all products and services offered by Team JAS
• Utilize company business system (Quantum Control) and portal data to identify and document customer needs and maintain continuous communication regarding open part orders, SPECS, and part availability
• Gather information regarding airline fleets and possible changes to the fleets
• Broker parts for customers, as needed
• Communicate new product and service opportunities, noteworthy developments, information, or feedback gathered through field activity to appropriate company personnel
• Present and sell company products and services to current and potential clients, including spare packages
• Create and manage sales orders until the order is fulfilled
• Deliver work accurately and on time to customer expectations
• Aid accounting with the collection of outstanding invoices

What You Are

• A natural communicator with excellent interpersonal skills, capable of building lasting client relationships
• Thrives as a problem-solver, taking pride in exceeding customer expectations and delivering impactful results
• Highly organized and detail-oriented, you approach your work with focus and passion
• Coachable, curious, and motivated to learn

Technical Knowledge & Abilities

• Aerospace Industry Expertise: Familiarity with aircraft components, systems, and industry terminology, especially related to commercial and regional aircraft
• Experience Selling in the Aviation Aftermarket: Proven ability to sell spare parts and MRO (Maintenance, Repair, and Overhaul) services effectively
• Experience with CRM and ERP Systems: Working knowledge of Quantum Control or similar platforms for managing customer accounts and sales processes
• Detail-Oriented: Accuracy in managing quotes, contracts, and customer records

Sales Skills

• Experience: 3-5 years of proven success in inside sales
• Customer-focused: Strong ability to build and maintain relationships, ensuring customer satisfaction and loyalty
• Strategic Thinking: Ability to identify customer needs and align them with product and service offerings
• Problem-Solving Ability

Behavioral Traits

• Professionalism: Demonstrates integrity, reliability, and a commitment to high standards
• Self-Motivation: Driven to meet and exceed sales targets with minimal supervision
• Curiosity and Initiative: Actively seeks to expand knowledge of the aviation industry and customer base
• Travel: Willingness to travel approximately 15% of the time to meet client and business needs

What Sets You Apart

• Proven track record of exceeding sales goals, metrics, and measurements
• Commercial, inside sales experience is preferred
• Aviation knowledge is a plus
• Must have a sales (hunter) mentality
• Obsession with opportunities
• Self-motivation and an independent mindset, while still being able to influence and grow with the Sales team

Our Culture

We believe our most valuable resource is our people! At Team JAS, we're more than just a company; we're a community where employees feel valued, supported, and inspired to do their best work. We strive to create a dynamic and stimulating environment where employees are motivated to give their best effort while enjoying the benefits of a balanced and fulfilling work experience.

Benefits

• FREE Employee Health Insurance provided by Florida Blue
• 6% Matching 401k Plan
• Generous PTO Plan
• Dental Insurance
• Vision Insurance
• Employee Stock Purchase Plan
• Paid Holidays
• Floating Holidays
• Parental Leave
• Life and Accidental Death Insurance
• Long Term Disability
• Short Term Disability