Sales Account Manager (38456)

Key Responsibilities

• Develop and manage pharmaceutical customer accounts to meet sales targets and budget goals.
• Identify and pursue new business opportunities through market research, prospecting, and industry networking.
• Maintain and grow existing relationships by understanding regulatory and operational needs and delivering tailored machinery solutions.
• Collaborate with internal engineering, validation, and regulatory teams to ensure customer requirements are met and projects are executed successfully.
• Resolve customer issues by investigating concerns, proposing compliant solutions, and communicating outcomes.
• Represent the company professionally, acting as a liaison between pharmaceutical clients and internal departments.
• Stay informed on pharmaceutical industry trends, competitor offerings, and technological advancements.
• Provide regular updates to management through call reports, territory analyses, and itineraries.
• Support Accounts Receivable and Customer Service teams to minimize aged invoices and inventory.
• Perform additional duties and contribute to strategic initiatives as assigned.

Qualifications

• Education: University degree or diploma in Packaging, Engineering, Electronics, Life Sciences, or related fields.
• Experience: Minimum 5 years of sales experience, ideally in pharmaceutical or regulated packaging industries.
• Familiarity: Experience working with top-tier pharmaceutical manufacturers and contract packaging organizations (CPOs).
• Skills & Competencies: Strong interpersonal and communication abilities; proven leadership and team collaboration; analytical thinking and problem-solving; project management and organizational skills; customer-centric mindset with a focus on execution and results; adaptability, innovation, and a growth-oriented attitude; high level of confidentiality and dependability; regulatory acumen in pharmaceutical packaging (e.g., 21 CFR Part 211, ISO 15378); bilingual proficiency in English and Spanish; entrepreneurial mindset with a proactive, strategic approach to identifying opportunities, solving problems, and driving innovation in customer engagement and territory development.
• Physical Requirements: Ability to sit or stand for extended periods. Capable of lifting up to 25 lbs. Flexibility to reach, bend, and move as needed.
• Travel Requirements: Extensive domestic and international travel required.