Sale Operations Analyst - Americas (Hybrid)

Job Overview

About TE Connectivity

Position Summary

The Sales Operations Process Analyst, Americas is a Commercial Sales Operations role responsible for executing and supporting the standardization, documentation, and continuous improvement of commercial processes across the Americas Sales Operations organization.

Key Responsibilities

• Improve Customer Care, OTC, Sales Support, and Service processes.
• Standardize workflows and document process requirements.
• Identify inefficiencies and implement approved improvements.
• Support alignment across Sales, Customer Care, and Operations.

Required Qualifications

• Bachelor’s degree in Business, Operations, or related field (or equivalent experience)
• 3–5 years of experience in: Sales Operations | Customer Care/Order Management | Commercial Operations
• Experience working with SAP and Salesforce (SFDC) or similar systems
• Strong understanding of Order-to-Cash (OTC) and customer service processes
• Experience developing and documenting standard work and process documentation
• Strong analytical and problem-solving skills

Preferred Qualifications

• Experience with process improvement methodologies (LEAN, Six Sigma)
• Experience supporting system enhancements, testing, or transformation initiatives
• Experience in manufacturing or B2B commercial environments
• Exposure to operational reporting or dashboards

Compensation

Competitive base salary commensurate with experience: $86,000 - $107,400

Benefits

A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

Important Notice Regarding Recruitment Fraud

Contact Information

8000 PURFOY ROAD
FUQUAY - VARINA, North Carolina 27526
United States