Sage X3 Functional Consultant (Manufacturing and Distribution)

About the role

As a Sage X3 Functional Consultant at Net at Work, you will plan, design, develop, and launch efficient information and operations systems in support of core organizational functions for our clients. You will work directly with customers to identify business requirements and apply proven communication, analytical, and problem-solving skills to maximize the benefit of IT systems investments. Additionally, you will collaborate with the sales team to develop and close service projects and maintain customer relationships to ensure satisfaction and ongoing support.

Responsibilities

• Conduct analysis of client business processes and functional requirements.
• Prepare documentation to communicate and validate information.
• Analyze data, evaluate application products, and recommend cost-effective solutions that support client business processes.
• Document functional requirements, workflow, and system specifications.
• Identify integration points and make recommendations based on familiarity with client systems.
• Deliver projects on schedule and within budget while exceeding customer expectations.
• Ensure project deliverables meet or exceed client expectations.
• Support clients during system testing and product acceptance phases.
• Assist the sales team with business opportunities by generating estimates, performing demos, and responding to pre-sales requests.
• Manage and support relationships with existing clients, including handling questions, solving problems, writing reports, performing upgrades, and ensuring client satisfaction.
• Promote value billing and efficiency in service delivery.
• Develop subject matter expertise on Sage X3 and serve as an escalation point for implementation issues.
• Perform gap analysis, identify options, and recommend best methods to address gaps, including customization, third-party products, process changes, or industry best practices.
• Complete required training and development regarding product versions, updates, and changes.
• Develop technical and industry-specific knowledge and keep up to date with industry trends and technology solutions.
• Share knowledge with peers and managers, raise critical issues, and suggest process improvements.
• Develop and maintain positive relationships with key stakeholders to ensure effective communication and client satisfaction.
• Proactively seek opportunities to participate in client interactions to share knowledge and ensure high levels of customer satisfaction.

Requirements

• Bachelor’s degree in computer science, information technology, quality assurance, or equivalent work experience required; advanced degree preferred.
• 5+ years of Sage X3 ERP implementation or similar ERP solutions (Epicor, Infor, Syspro, Chempax, Workday, ProcessPRO, MS Dynamics).
• Experience implementing ERP solutions within Distribution and Manufacturing industries.
• Experience with Bills of Materials, scheduling, shipping, EDI integrations, and related processes.
• Consulting background with a record of delivering complex software solutions within defined timeframes and budgets.
• Strong business expertise and ability to translate business requirements into solution specifications.
• Experience leading requirements definition and design sessions through interviews, surveys, user workshops, and product/prototype demos.
• Track record of delivering on agreed-upon business objectives and performance metrics.
• Ability to document business and technical designs effectively.
• Ability to prioritize and execute tasks in a high-pressure, team-oriented environment.
• Strong relationship and social skills with the ability to build and manage a strategic external industry network.
• This is a remote role requiring a minimum of 50% travel to client locations in the US.

Core Competencies

• Client Champion: Relentlessly exceed client expectations; anticipate needs to deliver valuable solutions and extraordinary outcomes.
• Problem Solver: Analytical, inquisitive, and knowledge-seeking; thrives on challenges.
• Promise Keeper: High value on keeping commitments; demonstrates honesty, integrity, and commitment.
• Collaborative Integrator: Team player and unifier; builds relationships through trust and unity.
• Driven Intrapreneur: Exceeds goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
• Inspiring Coach: Helps employees, clients, and partners using knowledge, expertise, and situational fluency.

Base Salary Range

Base salary range: $95,000 to $125,000. This position is also eligible for a bonus in accordance with the terms of the Company's plan. The quoted pay range is a general guideline and not a guarantee of compensation. Additional factors considered in extending an offer include experience, education, skills, internal equity, market data, and applicable laws.

Benefits

• Health and Welfare (Medical, Dental, Vision)
• Accident, Critical Illness, and Hospital Indemnity
• Employee Assistance Program (EAP)
• Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Flexible Spending Accounts
• Transportation and Parking Accounts
• Health Savings Accounts (with company contribution)
• Retirement Planning (401k with matching contribution)
• Legal Benefits
• Identity Theft Protection
• Pet Insurance
• Wellness Program Offerings